To edit a review youve already submitted, contact our Customer Service team. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. The room and everything in it seemed fine, clean, spacious when we got in. toggle menu. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Try again. This is the version of our website addressed to speakers of English in the United States. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Does Crystal Beach Oceanfront Hotel have any great views? 8 am - 11 am. He checked the bedbug, trapped it and gave us a new room. We checked all of our belongings and moved everything into our new room. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. I put it in toilet paper and checked it. Ask inspectorgadget_og about Crystal Beach Oceanfront Hotel. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. 0.1 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Breakfast included Fairfield Inn & Suites Ocean City View Hotel 199 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free parking Pool Special offer Visit hotel website Fish Tales Boardwalk Inn View Hotel 82 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. Only a customer who booked through Booking.com and stayed at a specific property can write a review. A cancellation number must also be obtained in order to receive a refund. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. language, whether its just a rating or contains comments as well, etc.). When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Most of the staff was very friendly The hotel was quiet. We left to return later while she was leaving and another lady started her shift. We stayed for 6 nights in August 2008. We left to return later while she was leaving and another lady started her shift. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. We didn't go and They ended up charging me for the Saturday ($509). It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Kasa Ocean City Beach: Nice View - See 381 traveller reviews, 257 candid photos, and great deals for Kasa Ocean City Beach at Tripadvisor. The rooms are pleasant and clean. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. Is there a refrigerator and microwave in the rooms? They did not change the towels or awash cloths. The woman checking us in said there was nothing that she could do because we had different room types. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Ocean City MD 21842. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. Second time staying with u guys and already planning my next visit. I don't think we'll ever be returning, though.More. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This service may contain translations powered by Google. Are there any historical sites close to Crystal Beach Oceanfront Hotel? But overall we enjoyed ourselfs and will probably return in the future. The staff was super friendly and helpful. Next time I would like to stay a little more towards the boardwalk. Ideally, we'd publish every review we get, positive and negative. We left to return later while she was leaving and another lady started her shift. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Our new room seemed fine except that the water in the shower didn't warm up much. Guests submit their subscores and their overall scores independently theres no direct link between them. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. Ice machine didn't work. more. Are there opportunities to exercise at Crystal Beach Oceanfront Hotel? No real lobby area. The rooms were very spacious, as were the bathrooms. Breakfast, Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Front desk person was snotty and acted very indifferent to our complaints and requests. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. You can sort and/or filter them by time of year, review score, and more. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. She didn't know why it was unsafe just that she was told it was unsafe. We checked all of our belongings and moved everything into our new room. Loved the jetted tub. I take great pride in hearing how wonderful your stay was! Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! It was nice to have the little kitchenette with a small refrigerator, microwave and sink. reason I keep coming back is the top floor, ocean facing. It is the perfect location on the boardwalk. Taxes and fees that are shown are estimates only. Our room was clean and spacious. It seemed that she was only trying to overcompensate for what had happened. The view was beautiful. In fairness to the hotel and its staff, this situation was handled well. Additional sorting options might be available (by type of traveler, by score, etc). Ocean City, MD - Crystal Beach Hotel - "Really nice!". I would definitely stay here again. Crystal Beach Hotel takes special requests add in the next step! Thanks for the review and we hope to see you again! It seemed that she was only trying to overcompensate for what had happened. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. WiFi is available in all areas and is free of charge. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. I was initially very pleased with the Crystal Beach Hotel in Ocean City. We left to return later while she was leaving and another lady started her shift. Ocean City, MD, Hampton Inn & Suites Ocean City/Bayfront-Convention Center4301 Coastal Hwy Ocean City, MD, Knights Inn Ocean City201 N Baltimore Ave Ocean City, MD, La Quinta Inn & Suites Ocean City106 32nd St Ocean City, MD, Courtyard Ocean City Oceanfront2 - 15th Street Ocean City, MD, LONG & FOSTER: OCEAN PINES Vacation Rentals Office12216 Ocean Gtwy, Ste 800 Ocean City, MD, Baja's Amusements12639 Ocean Gtwy Ocean City, MD, Baja Amusements12639 Ocean Gtwy Ocean City, MD, Ocean Pines Independent12417 Ocean Gtwy, #7 Ocean City, MD, Ocean Voyager3201 N Baltimore Ave Ocean City, MD, Princess Bayside Beach Hotel4801 Coastal Hwy Ocean City, MD, Thunderbird Beach Hotel600 N Saint Louis Ave Ocean City, MD, Comfort Suites12718 Ocean Gtwy Ocean City, MD, Holiday Inn Ocean Maryland710 N Philadelphia Ave Ocean City, MD, Bonita Beach Hotel8100 Coastal Hwy Ocean City, MD, Madison Beach Motel9 N Baltimore Ave Ocean City, MD, Francis Scott Key Family Resort12806 Ocean Gtwy Ocean City, MD, Bedtime Inn12534 Ocean Gtwy Ocean City, MD, Summer Beach Condominiums3 35th St Ocean City, MD, Ocean Villas II by Evrentals105 120th St Ocean City, MD, Plantation House Bar & Grill12308 Ocean Gtwy Ocean City, MD, Ocean Mecca Motel23rd St & N Baltimore Ave Ocean City, MD, Crystal Sands Motel1705 N Baltimore Ave Ocean City, MD, Dogtel Hotel LLC12006 Ocean Gtwy Ocean City, MD, Thunderbird Beach Motel3110 32nd St Ocean City, MD, Summer Beach Condos3 35th St Ocean City, MD, Bongos12445 Ocean Gtwy, #7 Ocean City, MD, Quality Inn Park De VilleOcean Front And 54th St Ocean City, MD, Ocean Manor107 Wicomico St Ocean City, MD, Rodeway Inn29th Street And Ocean Front Ocean City, MD, An Inn on the Ocean1001 N Atlantic Ave Ocean City, MD, Ocean Club Nightclub101 1st St Ocean City, MD, Phillips Beach Plaza Hotel1301 N Atlantic Ave, #1 Ocean City, MD, Ocean Greenery4805 Coastal Hwy Ocean City, MD, Alamo Motel12614 Ocean Gtwy Ocean City, MD, Marigot Beach Condominium10002 Coastal Hwy Ocean City, MD, Ocean Point Limited9923 Stephen Decatur Hwy, #6 Ocean City, MD, Holiday Inn Ocean Maryland6600 Coastal Hwy/oceanfront, Ocean City, Md 21842 Bishopville, MD, Conners Beach Cafe207 Atlantic Ave Ocean City, MD, Beach Plaza Hotel1301 Atlantic Ave Ocean City, MD, Atlantic Club11827 Ocean Gtwy Ocean City, MD, A Beach Taxi1201 Saint Louis Ave, Unit 2 Ocean City, MD, Bedtime Inn & Suites12534 Ocean Gateway Ocean City, MD. Yes, free parking, a parking garage, and street parking are available to guests. Respect the privacy of others. What an awful way to start a weekend away. View . It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. The lady at the front desk was very standoffish and rude. Staff was less than easy to get along with. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. Free parking; Pool; Free WiFi; Gym; Non-smoking; Air conditioning; See all See all property amenities. And we actually thought about staying a couple extra daysNOT! The next morning while waking up, we found a stage 2 larva bedbug. It had 2 queen beds. All content should be genuine and unique to the guest. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Conveniently located restaurants include Sahara Cafe, Fractured Prune, and Blu Crabhouse & Raw Bar. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. The staff was very helpful when we had questions about the facility. If you booked through us and want to leave a review, please sign in first. 2.5 star property. The room was an ocean view on the top floor. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. 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