I would love to get credit for the 30% of the tank of gas we did not use. It would give him a jump on the next day deliveries. The lawsuit, filed May 17 in U.S. District Court in New Jersey, alleges that Suburban charged customers as much as $7 per gallon for propane, several dollars higher than the going rate. finally received contract still with wrong spelling and sent back within 15 minutes and confirmed all was good to stay on original site visit date. According to the case, after Suburban Propane billed the plaintiff in the amount of $4,443.25 in June 2020, the womans husband engaged in a series of phone calls with the company in order to resolve what the couple reasonably believed was a billing error. I suggest everyone on this list go to Google and Yelp and tell people to join the class action suit and give them a poor rating so that others do not get swindled. Than they come every other month to fill my tank, but when the summer comes they dont come much, because their prices are lower in the summer. Whitney V. Suburban Propane, L.p. Summary: This case is a class action lawsuit against Suburban Propane, L.p. for violations of breach of contract/privacy. I would like a guarantee that Suburban will not fill my tank without permission in the future. A special thank you to Marianne who was very supportive and friendly. 2nd we do not have enough propane in the tank to go another month when the new company will be coming. Called in when they said it had to be in Monday. Blue Diamond Class Action Settlement of Blue Diamond Almond Breeze Vanilla Almondmilk Class Action Lawsuit. Somewhat my fault for not reading contract thoroughly before signing. Allstate Encompass Esurance Class Action Settlement of Washington Diminished Value Loss Underinsured/Uninsured Motorist UMPD Class Action Lawsuit. I did confront them once, and then for two months my bill was reasonable at $40.00/mth. We have to pay to have tank dug up in order to get rid of Suburban. If the tank ever needs repair or replacement, we do that with no additional charge to the customer. they are charging me fees on top of fees to pick up my tank I have 200 gal. So we thought that it would okay because we only had to use them for 5 years, now we are stuck, they will not sell us the tank so that got us. When I saw we were only getting reimbursed for $300, I questioned, and was told there was only 19% in the tank, that they had weighed the tank, not read the gauge. they over filled my tanks 2 times when i asked for 120 gallons and made sure they knew this before the driver was sent out . We maintain ownership and responsibility for the tank(s) at our customers property. My advice, do what you have to do to get it out. Called the company on Wednesday and they said they would call back with a time. Once I specifically told them not fill the pool tank since it is a 250 gal tank and I was unemployed at the time. Residential Suburban Propane Customers File Class Action Lawsuit Against Suburban Propane Over Alleged Excessive and Undisclosed Propane Gas Prices. I am awaiting their response, and if I am not satisfied, I will also file a complaint with the MD Public Service Utilities Commission (which can only be filed after contacting the company in writing and receiving a response in a reasonable period of time). A note of thanks. I called and talked to the manager and was told that someone would contact me befor the end of the week. Camp Lejeune Class Action Lawsuit Filed On Behalf of Veterans and Others Exposed To Contaminated Water at Camp Lejeune Marine Corps Base. My fault the pipe was not in. Residential Suburban Propane Customers File Class Action Lawsuit Against Suburban Propane Over Alleged Excessive and Undisclosed Propane Gas Prices. Akin, a resident of the Lake Oaks Mobile Their silence and avoidance of answers is increasing people's frustrations and ruining their trust..leaving us to assume the worst. Read more here: Camp Lejeune Lawsuit Claims. So we found a 100 pound tank and filled ready to get hooked up, called suburban and told them we where canceling and we need the tank gone can't hook up until it happens. This fee applies to the process of diagnosing service related repairs to be made on customer owned appliances and equipment. 3 years ago I replaced my hot water heater with an on demand system. I have 2 tanks. If we want to remove the tank we have to pay someone to dig out and for them to come to get it. Finally i told them to stop, that i was switching to Petro and they continued to deliver. if (jQuery(".description-form select#product").length > 0) { Havent pursued legal action again Suburban yet. Upon researching the Suburban Propane Company, I found a multitude of complaints, including price-gouging, inexplicable and unannounced rental fees, and exorbitant removal charges (or more appropriately, punishment fees) for customers who terminate service. 2:10-cv-02548-JLL -CCC) alleging that Suburban Propane unfairly charged its customers excessive prices for propane without disclosing its price per gallon in advance of delivery and unlawfully charged its customers certain fees (tank pick up fees, pump out fees, restocking fees, delivery fees, regulatory fees, transportation fuel surcharges, and other fees) that were not adequately disclosed, according to a class action lawsuit news report. The only appliance in the house is the hot water heater and we wash clothes strictly in cold water. I have had nothing but trouble from Suburban Propane.Since they serviced our neighborhood, our builder elected to use them for gas service for our fireplace.This was 21 years ago. success : function( response ) { Please call us 24/7/365 at 1-800-PROPANE. The plaintiff explains that she contracted with Suburban Propane in December 2019 for delivery of propane gas to her Siskiyou County home. When I called, they just said it takes time from New Jersey to get there. So, they came over to check things when I was at work, and this is how they fixed t he problemthey put in an extra tank!!!! I call the Lancaster ca. Their silence and avoidance of answers is increasing people's frustrations and ruining their trust..leaving us to assume the worst. 7 gallons at a cost of about $67..! They have billed me $130 for my bricks & rebar where the tank sat since 1991. To add insult to injury, the actual price they charged me was $4.936 per gallon ($707.41/143.3gal). The Schedule K-1 will typically be mailed to the investor no later than the end of March of any given year. Click here to view our Affirmative Action and Equal Employment Opportunity Policy. Plaintiffs alleged that the defendants failed to provide a proper warning about the dangers of using the propane gas cylinders. April 14,2022 I have had Suburban Propane for 25 years. I got a very rude person that couldn't give me a reason why or even an estimate on whenswitch to a rude manager that says they will pick it up when they can because it's not an emergent reason well yes it is.we run stove, heat, and hot water on propane. there gas prices are outrages they charge $2.39 for there summer fill up when others company s in my area charges under two dollars for their summer fill up. We'd call again and be told the same thing only to have no one show up. Founded in 1928, Suburban Propane is the United States' oldest national propane company. I prepaid almost $500.00 for my 100 gallon tank and they still HAVENT COME OUT FOR A WEEK! 67 I believe, and also $9.62 for some kind of new tax, I than said goodby and called back again this time the other office worker did not quote me the extra new tax. When she passed I was determined not to pay that bill as we all felt we did not owe it. I did the driver a favor he was a very nice and courteous man. I continue to argue with them over this amount. the total bill was $1,187.43 counting taxes and other charges. Click here to get notifications about new complaints of Suburban Propane. Truth - is there no propane; no help; going out of business? Putting in the regulator so that I can use the propane at my house. } This fee may be charged to partially defray the cost of labor incurred to conduct a leak test. I got propane from this company for many years. checkDescriptionFormCookie("description-form-product",".description-form select#product"); Feb 28, 2023. Net income for the first quarter of . Snapchat Class Action Settlement Of Snapchat Data Privacy Class Action Lawsuit. Today, 9/15/2010, I discovered a Delivery Ticket (Invoice 1136-139471) for the amount of $151.29 attached to my door. Lightner Creek Mobile Home Park owner faces lawsuit over rotting bridge. They continue to come after me. jQuery('.description-form p.form-list select#product').focus(function(){ In other words, I was being penalized and receiving additional charges (a.k.a. One for the pool and one for my house. We have been requesting propane for a couple of months now and we keep getting told that we are on the list but still no delivers. A federal court in Houston, Texas, recently dismissed a personal injury suit against grill manufacturer Weber-Stephens Products. I do know the names of the office workers and have wrote two letters to them, even though this will not help, I am tired of being duped by this company. I paid the bill under protest because I did not want it to hurt my credit. This work is licensed under a Creative Commons Attribution-NoDerivs 3.0 Unported License 2023 Online Legal Media. SUBURBAN-PROPANE Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: suburban-propane. I just received invoice for 4th fill and I am being charged $6.59/gallon. So when they come, they only put in (on average) 5 to 15 gallons. jQuery(this).addClass('active'); Desired outcome: They have also had bad unqualified mechanics doing the work. Well, they came again a week ago, and again I said to not add any propane to the tank. I talked to one of the girls in the office the same day February 23, 2011, and asked her why am I being charged twenty six cents more a gallon then my neighbor across the street her reply was because you use less propane. What a joke this company is. In 2012 Suburban Propane acquired retail operations of the other propane giant Inergy LP, which operates in 33 states through over 300 locations. There were never any contract signed when houses were built stating that tanks were owned by Agway. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. I thought, how could I owe them another $2000 or more? WOW!!!! I was told by multiple employees that this would be resolved. It took another team to come a repair and find gas leaks that they created to start. 113.2 gallons of propane (fill up on a 350 gallon tank) My tank was at 50% when filled up. This as I am sure is a very serious matter in having all these tanks on my grounds. If they do, the liability should be theirs not mine. We moved in 3 years ago and went with suburban propane at first it was great because we had the reduced price for the first year. I told them the guy down the street charges 2.05 a gallon whats up with that. Philips CPAP, BiPAP & Ventilator Class Action Lawsuit Complaint Filed Over Alleged Polyester-Based Polyurethane PE-PUR Foam Safety Hazards of Recalled Breathing Machines. Their rates sky rocketed in ways I never saw before. That I was erroneously charged. I am on a fixed inc9me. fee, Which really made me angry. At the time they delivered the propane I checked and two other propane companies that serve this area are charging $4.33 and Winter is [], Heating an off-grid home can be a challenge, but a popular, safe, convenient, and green solution for heating is propane. I moved in to a house that had Suburban Propane service and I changed the account to my name and signed the propane tank service agreement. Doing so places you under no obligations and does not establish an attorney-client relationship. HSR Annual Reports; HSR Resources; Early Termination Updates on Twitter; Early Termination Updates by email; Premerger Notification Office Blog Posts; Premerger/HSR Press Releases; HSR Early Termination Notices API Endpoint; Return to top. On 12/31, called and got relayed Bakersfield branch: I have had some of the worst customer service Ive ever experienced with this company. 4/29/2022 In order to help Suburban Propane recover some of its delivering costs, the MMR may be invoked when the amount of propane delivered is below the level set forth in a customers contract. I use around a 1000 gallons a year. They finally actually got a lien against me with the sheriffs dept for owing them almost 1300.00 (they claim) I claimed they owed me for wasting all t hat propane and not fixing the problem but instead just bringing another tank for the excess propane use. I do not have that money. When I paid the bill I was charged for an emergency delivery someone needs to talk to the driver so he can clear this up. A couple of years ago I was charged a huge price per gallon for propaneI complained and wanted to switch companies but Surburban told me that I couldnt because I had an underground tankI run a beauty salon businesss in my home so my hands were tyed to Surburban unless I signed a lease with them to be forced to get a lower pricewhen I locked into this so called lease the natural gas co. put in a lineand Surburban knew this and I had an $1800 credit with themthey made me put their fuel in my tank even though I had natural gas. I have been a customer for years. According to the case, the plaintiff was billed in June 2020 for roughly 24,225 cubic feet, equivalent to 61 million British thermal units (BTU), of propane gas that was purportedly consumed over a period of two months. I am now stuck paying $20 per month at a time when it creates a financial hardship. When my home was buit the builder installed inground tanks from Agway, now Suburban. More lies. Total scam. I have had nothing but trouble from Suburban Propane.Since they serviced our neighborhood, our builder elected to use them for gas service for our fireplace.This was 21 years ago. Instead, the Customer . They are the highest priced in the Sonora area. estLng : estLng About BigClassAction.com for my June 3, 2010, 10:37 pm. Enter email to receive notifications of new posts. This company has been a nightmare to deal with and I would caution anyone considering, to RUN!!!! Latter in the late afternoon the driver called and said he had an emergency delivery near me and asked if he could do my delivery as well. This is the worst company I have EVER used. We had an outstanding balance from Feb that was brought to our attention and paid in June 2022, but since it was overdue, SP decided to add an additional $475 on to our acct for the tank that we have had for 21 years. They insisted that I owed them this money. I own my tank. I am not paying them a cent after i told them to stop delivery. Thanks. The office that services me in Mahopac, NY was able to refill my propane tanks that supply my generator before the propane supply ran out during a prolonged power loss that began March 2, 2018. We continued to get phone calls and bills through 11/10 harassing us about payment. Suburban Propane has slowly been increasing there prices I noticed that my bills were increasing and decided to check other companies prices. Privacy Policy. | Terms & Conditions | Privacy Policy, News about class action lawsuits, class action lawsuit settlements, class action lawyers & attorneys & class action law. Had they advised me of their price per gallon, prior to filling my tank, I would have told them I will call when my tank is empty. Just got my latest bill. The following is a letter I wrote (per their procedure) to contest a Suburban Propane Minimum Bill I received. These increases have greatly impacted our transportation costs when making fuel deliveries. I dont know what to do. } That was considered accurate by them. I was told multiple times that our deliveries wouldnt be put on hold until this was settled. I signed up one year ago and its been nothing but lies, and excuses .Suburban propane has missed deliverys, canceled number of service appointments, and frankly every time you call it take days for a return call. Increases in the price of crude oil, diesel fuel and gasoline have affected us all, and in particular, companies like Suburban that deliver their product by truck. Copyright 2023 ClassActionLawsuitsInTheNews.com All rights reserved. Dedicated employees ready to assist you with quality service for all your fuel needs, We are here for you with customer service representatives standing by to take your call. The win of the class action lawsuit of Rosalie Hamilton, et al v. 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