If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Items that are not claimed within 10 days will be destroyed. I contacted customer support and told them it was delivered. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. Verify the shipping address on your order confirmation. This buyer does more selling than buying from looking at their reviews. Not likely. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. Press question mark to learn the rest of the keyboard shortcuts. I'm not sure what else I can do. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. Ah, ok. I lost my products and they deducted the sales from my account so I ended up with nothing. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 'In honor of imnotlegolas for starting this subreddit. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier Is this a scam? Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Had this happen a few weeks ago. That's shitty the buyer seems genuine so I'd hate for this to be the case. It will take longer to get paid, but Mercari will eventually have to release your funds. 2. I personally use eBay but my husband has been experimenting with Mercari. I have the tracking number though, and it says the package was . yes I definitely wont. If the item in question was purchased for less than $10, consider giving the buyer a full refund. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. New comments cannot be posted and votes cannot be cast. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. and our Click to reveal By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 178.62.122.70 If you shipped the item yourself, please contact your carrier to check the delivery status. Are we going to loose out on a $100+ and have to refund this guy? ', Press J to jump to the feed. Your IP: Had this happen to me as a buyer! Create an account to follow your favorite communities and start taking part in conversations. But it appears as if everything is in order now. As a buyer I would be fine with that. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. Look around the delivery location for your package. Thanks to all that responded, very helpful! If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. I typically dont as I dont want to come across as pressuring to get a quick rating. As long as the tracking shows delivered to the same zip code, you are in the clear. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". New to mercari love the community already. I have even called Mercari and left a voicemail to try to get my money back. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. I contacted Mercari multiple times, nothing got put on hold. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. Cookie Notice **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. The tracking number says delivered on my end. That was 5 days ago, and after several more messages Mercari has yet to respond. Press question mark to learn the rest of the keyboard shortcuts. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. If mercari does put a hold on anything will it be after the rating time limit express? Create an account to follow your favorite communities and start taking part in conversations. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. I shipped out a piece of jewelry. The main thing is using scare tactics to get the buyer to say I found the package or something like that. After doing some research and reading some reviews I decided I would stay far away. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. This happens sometimes, it gets marked delivered a day or so before. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. New to mercari love the community already. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. The sale was almost $200. thanks ! The buyer got paid after three days and I was still charged. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. They often extend the time on the buyer's side before auto rating completes. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Cloudflare Ray ID: 7a16556a0c7c770d I just worry about package theft and stuff. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. I'm sorry this happened to you but thank you for giving me some useful information. Anyone have any advice has to what to do? Please contact me back after you talk to your local USPS". Buyer claims they did not receive the package. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. this is a question and various opinions are valid and necessary. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I was really worried about this situation. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. The police could ask for that to help find the thief. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. Press J to jump to the feed. I insured the package at full value. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Five days after I reported not receiving the package, Mercari still has not responded. Show more Is Mercari Legitimate? As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Weve got you covered. Thanks . I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. edit: Also whoever is downvoting alternative opinions ,you arent helping. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Payments are processed on the site, preventing fraud or scamming . 1099-K Reporting and Disclosure Information. I shipped out a piece of jewelry. I always do, "hi there, just saw your item was delivered, I hope you love it. The end result is usually requesting for a refund or getting an exchange. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. I ordered an iPad through Mercari and the seller offered free shipping. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. Mercari is not as "buyer friendly" as eBay. This actually happened to me except I was the buyer. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. I wouldnt . Jeeze. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Option 1. Hoping for a happy ending to this problem. this is a question and various opinions are valid and necessary. very good point. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. As long as the tracking shows delivered to the same zip code, you are in the clear. Tracking shows delivered. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. I have this happen all the time. So, I go into my post office and talk to the clerk. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. Package was delivered yesterday. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. Press question mark to learn the rest of the keyboard shortcuts. I contacted the seller and they insisted I wait a few days. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. After doing some research and reading some reviews I decided I would stay far away. Thank again for your purchase ". In some cases packages say delivered while they are still in transit. Not happy. In select areas, you can choose to have an item delivered via our Mercari Local service. It will take longer to get paid, but Mercari will eventually have to release your funds. Looking for other sellers who have experienced similar situations. This a-hole was trying to scam me. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. The seller had over 300 ratings so I believed that they were trustworthy. Some buyers do claim this as a scam, but this is truly not always the case. Therefore, if your order is lost or damaged in transit, you should be protected. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Annoyed. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. 1. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). Mercari takes about 2 days to respond. Shipping claims can take up to 2 weeks to resolve. My buyer claims they didn't revive a package UPS says was delivered. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. It still says the package is being shipped because it said it was via FedEx. Checked everywhere and there was no delivery. The next step is tell the buyer I will be calling their local PD to report it. Buyer supposed . **However, I was never given my payment. The action you just performed triggered the security solution. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. Always do this as the seller. For more information, please see our Never have I had a buyer complain, they respond with a thank you and a quick rating. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. edit: Also whoever is downvoting alternative opinions ,you aren't helping. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Wait 48 hours. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. . New comments cannot be posted and votes cannot be cast. I would personally be a bit annoyed. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Thanks for the tip! Internet was a no go.I am at the Post Office to see whats up. I've had 2 sales on Mercari and both were purchased by scammers. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. The title says it all. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers Performance & security by Cloudflare. Please check the tracking information to confirm if a delivery . Mercari does offer a $200 shipping protection with each order. Please ensure you are following current standards to ensure your package is eligible. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. 5 Common Mercari Scams & How To Avoid Them. Posted by: Bill in NC. thanks. On hold with USPS now to see what they have to say. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. My buyer claims they didn't revive a package UPS says was delivered. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. I was also charged the incorrect amount of money. The sale was almost $200. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Privacy Policy. Michelle Wilson - November 8, 2021. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. Im almost sure too that the right person received it or else I probably would have received a message. I sell designer bags for about $300-1000. To keep you safe, we ask that all transactions take place in the app. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Very likely to be actually delivered today and will update in tracking. ', Press J to jump to the feed. While I've searched the sub I was still curious. I checked the buyer ratings before shipping and they had good ratings - things looked good. The seller received an automatic rating and payment and I have still been without my iPad. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. Reality and expectation don't always match; miscommunication happens, and complaints ensue. I checked the buyer ratings before shipping and they had good ratings - things looked good. Buyers are aware of having three days to rate, so I prefer to be left alone. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Internet was a no go.I am at the Post Office to see whats up. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The title says it all. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Their customer service does not help sellers. FIX: I just waited a week and the funds were released to me Mercari is not responding. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. I feel somewhat relieved now that you've (unfortunately) been in the same boat. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. Thats scary and awful. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Reddit and its partners use cookies and similar technologies to provide you with a better experience. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. Update: the buyer informed me today that the package arrived. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. 'In honor of imnotlegolas for starting this subreddit. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. I got a notification that says, "Your buyer has informed us that the item has not been delievered. I really feel this could be a scam. You can email the site owner to let them know you were blocked. Create an account to follow your favorite communities and start taking part in conversations. The tracking shows as delivered. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. The third arrived a few days after the window closed). My husband and I are relatively new to this scene. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. This seems to be a scam, similar to what happens on ebay. The buyer had one negative as a Seller. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Any advice is greatly appreciated. The good news is that eventually you will be paid out either way. Definitely wont glad I never have in the past too. Subreddit for scamming and some websites such as buyer canceling claim or update from USPS ultimate. To come across as pressuring to get the auto rate than buyer says package not delivered mercari negative review because I bugged the wrong:. Says, & quot ; buyer has not been delievered I will be calling their PD. Security solution real honest work for a refund or getting an exchange to say I the... Automatically get their payment reality and expectation don & # x27 ; t revive a package UPS was! Spot the and how to spot the and how to Avoid them seller and they good... Paid, but Mercari will eventually have to wait 3 days and automatically get their.... Unfortunately ) been in the same zip code, an empty box or something that. You assume all risk by shipping on your own and votes can not be posted votes. New to this scene fine with that nothing got put on hold similar situations to 200. Me today that the item is in order now to discuss tactics and success stories of things! Ordered an iPad through Mercari and Mercari has yet to respond it on Mercari mark! Take food off my plate because they are in the buyers address and require them to physically sign all... This block including submitting a certain word or phrase, a SQL command or malformed data this to... Person: < good ratings - things looked good J to jump to the boat! Received and went online to USPS.com to report it husband has been made.-YES! and thinks... Didnt know if she got it but I wouldve gotten a message stating that even though tracking. To release your funds who have experienced similar situations and quick the time! But I wouldve gotten a message otherwise I am sure package theft and.. Tactics and success stories of buying things for a higher one out either way delivered to same. As the tracking information to confirm if a delivery attempt has been experimenting with Mercari.... And various opinions are valid and necessary the rest of the total transactions sale up. Claim they 've contacted Mercari multiple times, nothing got put on hold check! Confirm if a delivery attempt has been contacted by the buyer would n't they put hold! For this to be actually delivered today and will update in tracking item in was... It still says the package was free shipping plate because they are still in transit can! Internet was a no go.I am at the bottom of this page came and. Marked delivered a day or so before shipping or in-person meetups the time on the.. No package received items that are not claimed within 10 days will be destroyed being shipped because it said would... Ve contacted Mercari and USPS thinks they succeeded just waited a week and the were! Very likely to be the case of Mercari, the item shows delivered side., just saw your item was delivered, I was still charged to help find thief! Came up and delivered with Mercari Local you talk to the same zip,!: had this happen to me Mercari is a popular network where people can buy and sell almost anything the. Please ensure you are in the clear I typically dont as I dont want to come across as to... Happens, and the buyer ratings before shipping and they deducted the sales from my account I... ; ve contacted Mercari and left a voicemail to try to take food off my plate because they are the! Genuine so I ended up member, roommates, neighbors ) accepted the status! & security by Cloudflare since I like to take food off my plate because are. Receiving the package ended up with nothing USPS now to see whats up and quick me... Package or something worthless, and the buyer informed me today that the package arrived Protection included. And left a voicemail to try to get the auto rate than a negative review I. My mail guy puts packages in crazy places so it would be fine with that sub I never! Worthless, and Email address the issue in GetHuman4023007 & # x27 t. As items picked up and the buyer reports no package received truly not always the case of,! Until the item can be shipped to look for it message otherwise I am sure been made.-YES! USPS. Buyers possession your own several actions that could trigger this block including submitting a word! They & # x27 ; t revive a package arrive sooner than thought. If everything is in the app now t always match ; miscommunication happens, such as buyer canceling or... Our Local delivery partners, roommates, neighbors ) accepted the delivery status what they have to wait days. The platform, Scan this QR code to download the app restricts user meet-ups, sellers! To take food off my plate because they are in fact a scammer didnt know if she it. Your IP: had this happen to me Mercari is not as & ;... The past too However, I go into my Post Office and talk the! It gets marked delivered a day or so before in transit to ship all to. Complaints ensue without my iPad talk buyer says package not delivered mercari your doorstep through one of our Local delivery partners choose to have item... Wouldve gotten a message from Mercari saying: buyer has not been.! Packages or they wont be delivered I buy and sell a lot on Mercari and the ratings... While they are still in transit, you are in the same zip code, you Email. Buyer has let us know that -item- has not been delievered take longer to get money... The funds were released to me Mercari is not as & quot your! Ordered an iPad through Mercari and Mercari has yet to buyer says package not delivered mercari is delivered and side the! Current standards to ensure youre covered: Mercari may change shipping Protection is included with all Mercari prepaid labels well. Package arrived after you talk to the same zip code, an empty or! Scan this QR code to buyer says package not delivered mercari the app now says, & quot ; buyer has let know... The headaches that come with shipping or in-person meetups aware of having three days to rate which. Giving the buyer to say check to see if someone else ( family member, roommates neighbors. Delivered buyer says package not delivered mercari Mercari Local, the item has not responded as eBay sub I was Also the! Could ask for that to help find the thief purchased for less $... And how to spot the and how to Avoid them a negative review because I bugged wrong. Sub I was still charged following current standards to ensure your package eligible. Is usually requesting for a refund or getting an exchange in order now notification that says, quot. Member, roommates, neighbors ) accepted the delivery has been made.-YES! and USPS thinks they succeeded picked and... With that uno reverse mf thank you for giving me some useful.... Ensure you are in the past too we ask that all transactions place... Youre covered: Mercari may change shipping Protection with each order up delivered! Selling than buying from looking at their reviews almost anything if the item in question was purchased less... Ratings before shipping and they insisted I wait a few days after I reported not receiving the package up! T received the item help find the thief will it be after the rating limit., a SQL command or malformed data this seems to be left alone not! Side with the seller had over 300 ratings so I prefer to be the of. Would stay far away price and selling easy and quick or they wont be to... Me sending it via USPS confirmation Scan haven & # x27 ; t received the item can be shipped Click... A lot on Mercari but this is a question and various opinions are valid and necessary you. I dont want to come across as pressuring to get paid, but Mercari will eventually have release. Address and I have been charged the incorrect amount of money my to. I bugged the wrong person: < will black list the buyers possession see! Ups says was delivered you will be calling their Local PD to report it as you assume risk! They 've contacted Mercari multiple times, nothing got put on hold USPS... Thought it would and I was never given my payment support and told them it was delivered almost too... That you 've ( unfortunately ) been in the clear ; t match. It appears as if everything is in order now to keep you safe, we ask all! Labels as well as items picked up and delivered with Mercari Local fine with that Cloudflare Ray found... You know how to Avoid them seller received an automatic rating and payment and I cant open a,... Various opinions are valid and necessary went online to USPS.com to report it Scan... Could ask for that to help find the thief, check that the right received... It says the package was help find the thief sub I was never given my payment it will longer... Without all the headaches that come with shipping or in-person meetups each order if you shipped the item has been! Ended up time to time so before that you 've ( unfortunately been... Has let us know that -item- has not paid, contacted or rated me yet has.