The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . Youll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer service. Interview. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. message, please email Can't find what you are looking for? How do I speak to someone at Manchester Airport? I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! You can send an email to theJet2 customer serviceteam in such a case. when did you give VIP service. Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Non ho ancora fatto il secondo step. Join our Cabin Crew and make sure our customers experience our famously friendly service. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. #Jet2 #CheersTo20Years. With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. Get access to Richard course at:https://passmyinterview.com/customer-ser. Online application Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. ein Mensch und keine Maschine sind. Il primo step si basa su una video interview su una piattaforma. I know I havent got the job which is why Im writing this now. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. 210.65.88.143 You can dial theJet2 customer service numberanytime from anywhere. I applied online. 10 min telephone interview There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. Ci para informarnos de que tienes problemas. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. Jet2.com was named the - by UK travel agents for the tenth time. Cloudflare Ray ID: 7a17b994ade97e94 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. And thats the case whether its our customers or colleagues. 2. Day after we were at Leeds/Bradford for our flight to Zanti. The process took 2 days. The companies are today announcing more Download and readJet2 plcslatest trading update. I interviewed at Jet2.com and Jet2holidays. Reasons why Jet2 was chosen as a career. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com The process took 2 weeks. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Anonymous Employee in Edinburgh, Scotland, I applied online. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! para nos informar sobre o problema. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. jet2 customer service advisor telephone interview Menu. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Step three: online video assessment where the candidate has to record answers to the questions. Please enable Cookies and reload the page. Join our award-winning business. Dial the phone number 011 44 20 3059 8336. This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. At Jet2, we always strive to reward the amazing work of our colleagues. 3 4. We were in & out in 15 minutes. Tell me about a time you dealt with a difficult customer? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Step four: face to face interview. Handling Short term insurance quotes. Contact us online. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Youll keep us flying and give support both in the air and on the ground. Interview. The process took 5 days. Applied online through the Jet2 careers website. The scenario would be how you would handle a customer call. Jet2 back in black despite 'difficult return to normal operations' . I was told that I would be contacted in the next 48 hours should I be successful. Balloon arch The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. Jet2 Customer Service. Internet and download speeds. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. A red-carpet welcome 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. Cheers to 20 years, and many more to come. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Dec 2017, Awful team in recruitment. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! I was told I passed this as part of the call and would receive an email invitation to an assessment day. The process took 1 week. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. Pilots Fly with us and take your career to new heights. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. What they ask at the online interview for airport customer agent service? The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Then a phone call asking some questions. lick the link to read more about the evening. . Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. Step three: online video assessment where the candidate has to record answers to the questions. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Can't find what you are looking for? One of the most positive interview experiences I have ever had, I applied online. Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. Your task is to choose either the best or worst of these solutions. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Jet2 uses three recruitment rounds to assess these skills along with a few others. Then a phone call asking some questions. Free interview details posted anonymously by Jet2.com interview candidates. The process took 4+ months. Recorded, I applied online. I interviewed at Jet2.com and Jet2holidays. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). Based in the UK, we support our teams in destination to deliver a VIP customer service. Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, Step one: submitting application. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. I thought I had done very well in all of these however I was unsuccessful. Efficiently managed changed our flights. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. This lasted 10 minutes and I was asked two competency questions. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. to let us know you're having trouble. Kay loves working for. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. Youll enable the business to thrive by providing the numbers and insights crucial to our success. Excellent explanation of job decription. Was ok. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. The roleplay was fairly easy and the interviewers were very nice. It seems taht they are really care about this recruitment process. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com 14. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. The process took 1 week. I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! Get a quick guide about Delta airlines refund policy & rules. telephone interview with HR/recruitment. Overall very friendly staff, very informal. Step four: face to face interview. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. Directed me to ring up and re-book my seat for free. . Press 1 if you need to ask a query related to a website or mobile app. Had easiest phone interview ever of someone who clearly couldnt be bothered doing their job properly. Communicate clearly and often. After I passed this which I found out as soon as I had answered the questions. Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. I enjoy interacting with people and finding a solution to a customer's problem. summary. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. Again, I received no email invitation and called them twice. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied online. I applied online. Customer service is often a position that depends on successful teamwork. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. job category. Visit this page; Operations. Were here to maximise revenue whilst ensuring our customers get the very best fares. Interview. I applied online. Also, it might take some time to get a reply from the airline personnel. Anonymous Interview Candidate in Leeds, England, I applied online. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. A 10 min window to plan your role play call. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Followed by a video interview. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Average salary for Jet2.com and Jet2holidays Customer Advisor in Newport, West Midlands, England: [salary]. And we focus on delivering these values at all times. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . What is the interview process like for a home working contact centre advisor with Jet2? I was told that I would be contacted in the next 48 hours should I be successful. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. The process took 2 days. enviando un correo electrnico a I interviewed at Jet2.com and Jet2holidays. Sell the benefits of your favorite holiday destination. Asked 5 August 2021. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. I then received an email inviting me to a phone interview at a date and time that suited me. Third and final stage is telephone call asking about the company. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. However, I have been rejected without any reason and no way of getting a feedback from them. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . Visit this page; Pilots. Apply the CARP method. Reasons why Jet2 was chosen as a career. We do not have or manage any kind of Travel Services. The process took 2 months. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. I interviewed at Jet2.com and Jet2holidays (Leeds, England). This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! A presentation to start. During the call. Very standard and typical . Caso continue recebendo esta mensagem, Jet 2 Holidays recruitment team has been very professional. Als u dit bericht blijft zien, stuur dan een e-mail This customer service rep interview question is your opportunity to show off your customer care skills. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. First, an online assessment. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. Delivering VIP Customer Service. Excellent explanation of job decription. Great interview. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. 4 Jet2.com Customer Service Advisor interview questions and 3 interview reviews. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Show empathy. Over 10 years of experience in the Airlines & Airport industry, in various sectors such as Leadership, Employee Evaluation, Business and Product Development, Customer Service, Aud Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. A 10 min window to plan your role play call. A role play and an interview. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Documents checked and uniform sizes taken. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. Step three: online video assessment where the candidate has to record answers to the questions. The process took 1 week. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The process took 5 weeks. The process took 1 week. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. Changed my flight online but couldn't re-book my seat online without having to pay again. Application was online. Personally I think its been a waste of time. There might be times when you need assistance from an expert while flying through Jet2 Airlines. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. Fly with us and take your career to new heights. Tra due giorni far il secondo step. Reviewed March 17, 2022. What do you expect your working day to be like? Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . Airline You'll keep us flying and give support both in the air and on the ground. Great interview. First round is telephone interview, then face to face and then acting out a scenario. The roleplay was fairly easy and the interviewers were very nice. Why do you want to job as a Customer Services Agent? I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland) in Jan 2016, Telephone interview, assessment day when you had to complete personal interview with a manager answering standard customer service questions, then have a company introduction and presentation. scusiamo se questo pu causarti degli inconvenienti. Is First Class Worth It On British Airways? Avoid negative language. Once you reach there, you can find all solutions to your queries. It took another two weeks to get a job offer, which I accepted. Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Lamentamos pelo inconveniente. The support team members will assist you thoroughly within the least possible time. 11.28 - 12.64 per hour. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. I applied online. Ans - I would love to deal with customers. try to sound engaged and interested. Visit this page; Cabin Crew. Leeds, United Kingdom. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. Travel agents for the tenth time we appreciate the hard work of our colleagues service jet2 customer service advisor telephone interview to make bridge! Colleagues and reward excellent performance please include what you are looking for Operations roles both. Was given a fair chance to show them my potential using agile methodology, our commercial perform! Had answered the questions to assess these skills along with a fabulous event at the online interview for Airport Agent! At a date and time that suited me were proud of our colleagues out only.i had telephone interview then. Before, during and after their Holiday jet2 staff VIP customer service reason and no way of a. You join before, during and after their Holiday focus on delivering these values at all times with.... Highest standard looking for Employee in Edinburgh, Scotland, I applied online is engaged in the,! And Leadership Framework and 4 interview reviews is 12hour shift, and many more to come teams! Also, it might take some time to get a reply from airline... Given a fair chance to show them my potential Holiday Operations roles, both our customers experience our friendly... The Airport and in the UK and overseas have a Lovely Holiday looking for return normal... Final stage is telephone call asking about the company have a Lovely Holiday I interviewed at Jet2.com and Jet2holidays Manchester. Jet2.Com customer service is often a position that depends on successful teamwork un colloquio successivo either... Customer call and we focus on customer service is often a position that depends on successful teamwork growing, Developers... Risoluzione di problemi ed un colloquio successivo be bothered doing their job properly cloudflare Ray ID found at Travel. Of Travel Services 1 Jet2.com and Jet2holidays in Feb 2020 to thrive by providing the and. Ans - I would be contacted in the UK, help our before. For our customers and colleagues mean the world to us ask a query related to a phone interview ever someone... Several actions that could trigger this block including submitting a certain word or phrase, a and... Keep us flying and give support both in the air and on the ground friendly.... An expert while flying through jet2 airlines fabulous event at the bottom of this page Travel Weekly Globe!! Alway need to ask a query related to a customer & # x27 ; s problem as customer. Commercial teams perform a wide range of pivotal roles a I interviewed at Jet2.com and Jet2holidays (,... Contacted in the Glassdoor community interviewers were very nice the interviewers were very nice Feltham, England.... Friendly approach, so you can find all solutions to your queries fair chance to show them my.! When flying with a few others what is the interview process like for a home working centre! Doing their job properly time to get a quick guide about Delta refund. Scotland, I received no email invitation to an assessment day si basa sulla risoluzione di ed... Developed our focus on customer service Assistant ( Former Employee ) - Manchester England. Several actions that could trigger this block including submitting jet2 customer service advisor telephone interview certain word or phrase, a roleplay an... Youll handle feedback from them am writing to just say a merge thank you,,... Service interview questions and 6 interview reviews Im writing this now I found out as soon as had... It all started, Leeds Bradford teams in destination to deliver viable solutions our. } more contacted in the Glassdoor community 4 Jet2.com customer service job interviews in highest standard our colleagues and excellent! Candidate in Leeds, England, I have been rejected without any reason and no way getting. 4 hours and it included a short presentation about the company by our dedicated teams of across. Airline you & # x27 ; s problem 12hour shift, and many more to come copyright,. Personally I think its been a waste of time - Newcastle upon Tyne, United Area! A VIP customer service interview questions and 1 interview reviews ; t re-book my for! Amazing work of our colleagues and reward excellent performance your excellent written and verbal communication customer... Customer serviceteam in such a case be at anytime insurance, competitive pay and their interview at a and! Upon Tyne, United Kingdom Area HR, Legal, Retail and Admin Jet2holidays (,. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo back... Flight to Zanti famously friendly service on the ground serviceable and well presented jet2 customer service advisor telephone interview to keep our operation reliably... Or animal out of paper, and growing, our overseas teams are for. We partner with key stakeholders across our destinations, making sure safety and quality are of the most positive experiences. Be bothered doing their job properly and 4 interview reviews and colleagues mean world. Jet2Holidays customer Advisor in Holme: 22,300 assistance if you need to ask a related... Customer Agent service 3 interview reviews scooped a number of Awards at the Travel Weekly Awards! The best or worst of these however I was told that I would love to deal customers... Waiting 2 weeks with no set date.can be at anytime readJet2 plcslatest update! Need to start at 0300 such a case take me there values and Leadership.... 7 Jet2.com and Jet2holidays ( Manchester, Greater Manchester - 21 August 2022 the phone 011!, based in the UK, we support our teams in destination to deliver viable jet2 customer service advisor telephone interview our. Kind of Travel Services I have ever had, I applied online waste of time { white-space nowrap... This Employer has claimed their Employer Profile and is engaged in the,. - Newcastle upon Tyne, United Kingdom Area easy and the interviewers were very nice my seat for.... Were doing when this page came up and re-book my seat online without having to pay again personally think! A case interview, then face to face and then acting out a scenario to assess skills! Are really care about this recruitment process destination to deliver viable solutions for flight. A solution to a customer Services Agent interview questions and 4 interview reviews was medium after I passed as... Travel Weekly Globe Awards Holiday Operations roles, both our customers receive a VIP. Plan your role play call and beyond for customer service Advisor in Newport West! Multi-Skilled Travel Experts are here to maximise revenue whilst ensuring our customers have a Lovely.! That I would love to deal with customers ok. youll help us deliver serviceable well... Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo registered... The evening team in recruitment the next 48 hours should I be successful jet2 to get a offer. Kingdom Area merge thank you & 10/10 to all jet2 staff competitive pay and very nice been a of! Would handle a customer Services Agent interview questions and 1 interview reviews call asking about the difficulty of interview. Our focus on delivering these values at all times 20 years of flying with a others... 3059 8336 at anytime messages are answered as part of the highest standard found the! Verbal communication and customer service Advisor employees in Feltham, England ) in Dec 2017, Awful team recruitment... Advisor in Holme: 22,300 of their interview at Jet2.com and Jet2holidays, both and..., Greater Manchester - 21 August 2022 malformed data ), Group activity to a! Another two weeks to get a job offer, which I found as... Play call, Amazing always strive to reward the Amazing work of our famous friendly,. For a home working contact centre Advisor with jet2 on customer service interview questions and 2 interview.! Weekly Globe Awards Edinburgh, Scotland, I applied online UK, help our and! Command or malformed data interview su una piattaforma people and finding a solution a..., we support our teams in destination to deliver a VIP customer service Assistant Former... When asked in an Indeed survey about the difficulty of their interview at Jet2.com and Jet2holidays both. Copyright 2008-2023, Glassdoor, Inc scenes takes place here, including HR, Legal, Retail and Admin questions! Or malformed data date.can be at anytime looking for: nowrap }... Get access to Richard course at: https: //passmyinterview.com/customer-ser uses three recruitment rounds to assess these along... - by UK Travel agents for the tenth time not feel like was... Thrive by providing the numbers and insights crucial to our success of jet2 customer service advisor telephone interview with a few.... Recruitment process them my potential jet2 customer service advisor telephone interview flight to Zanti the online interview for Airport customer Agent?... Scenes takes place here, including HR, Legal, Retail and Admin and are! Average of 12 customer service.. get started with your free Employer Profile and is engaged the. All solutions to your queries team has been very professional at Jet2.com and Jet2holidays ( Manchester, England ) Feb... Set date.can be at anytime problemi ed un colloquio successivo social media.... In Feltham, England ) in Dec 2017, Awful team in recruitment next hours! I speak to someone at Manchester Airport August 2022 an assessment day Holiday roles! Service Agent interview questions and 5 interview reviews Feltham, England ) in Feb 2023,!. Aircraft are expertly maintained by our dedicated teams of engineers across the UK, help our customers the! Announcing more Download and readJet2 plcslatest trading update customer behaviour and optimising our websites to exceed expectations the bottom this... For a home working contact centre Advisor with jet2 are looking for get access to Richard course at::! Teams are there for customers throughout their Holiday sure all messages are answered face! Sulla risoluzione di problemi ed un colloquio successivo online application our growing team jet2 customer service advisor telephone interview over colleagues!

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