Their answer was you will receive an email with the status. All rights reserved. I ordered through Sony Direct. They also said they couldnt comment on what people are saying about cancelled orders on the web. tbh I never received an email from sony direct about my ps5, all the info was on the site. (Checked all the folders). The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. I ordered mine from Sony direct on a tues. Head to the PlayStation Direct website. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. Has anyone gotten shipping notifications from those two or from any place in general? The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. Get started with your Walmart+ membership here!. Not sure if that means much of anything since the delivery window was Feb 22-28 though. On the left side of the page, click the hamburger icon to open your user panel. Tuesday I couldnt get on their crap chat system at all. Always the best thing when finding old posts and discussions. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. They are offering a $15 coupon for the delay. Mine on Sony still says preparing to ship. Supposed to show up tomorrow. You are using an out of date browser. 11/29 Drop CA 10 min wait, says it'll get here on the 16th . How can get noticed through FedEx? Your hub for everything related to PS5 including news, games and discussion. Has anyone's PS5 shipped from Sony yet? Boards. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. 2023 GAMESPOT, A FANDOM COMPANY. In another reddit post, someone mentioned Fedex advanced tracking. Gotta love it. Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. Ps direct still having long preparing for shipment status? I have two preorderd and neither have shipped yet. Once I registered it pulled in my sony order and its already shipped. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. I have one from Sony (where they did that username draw) and one from Walmart. PS5 consoles will ship separately. Nov 11, 2020 . I guess I am luckier than many of you. It would be a good idea to sign up for fedex. lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. For a better experience, please enable JavaScript in your browser before proceeding. Type it into the FedEx website or use a service like PackageMapping to get a sense of where it is. Says signature required so hopefully it should be a smooth drop off. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. How long after the preparing to ship message did it to ship? But my package says it's 18 pounds and has left the FedEx Origin facility. So far Sony has me satisfied. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Anyway, I ended up getting it earlier than my projected arrival date. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. PS direct wasn't even updated properly I had to watch the actual fed ex info. Press J to jump to the feed. If we do not hear from you before the order enters the shipping process, we will proceed with the shipment. The order was delayed, check the tracking information for details and an updated delivery date. Mine was at my door in 3 business days. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Create an account to follow your favorite communities and start taking part in conversations. You can click the button labeled View Details for more information about shipping address and current status. Nobody knows. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. The message claims that the next-gen game console will not ship. 3,203. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Even though pre-orders sold out immediately upon opening for both. It may not display this or other websites correctly. Im a bit weary myself. I don't seea package coming inlike others have reported. While supplies last, of course! Special-Edd 2 years ago #1. Basically they say all they can see is the same info we can see. The order tracker displays new estimated delivery dates. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. Already have the extra controller and charger. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. 2tru4youtistru No Longer a Noob. I'm in NY and ordered last night. From there you can check the status of your PS5 order. Reddit and its partners use cookies and similar technologies to provide you with a better experience. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). (edited). The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. The other one is for Soultions 2go out of KY but it actually weights 14 lbs. Walmart still says preparing order, and I got the delay email. Neither has shipped yet. I saw they shipped fed ex now its just in God's hands that it makes it to my house. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. Edit: Got it a while back! Let everyone know about your favorite games this year! Sucks, but as long as the whole order doesnt get cancelled I can deal. Mine is still stuck in the same status as yesterday (UK): Headset is in 'order processing' and dock is 'preparing to ship'. We thank you for your patience and flexibility while we work to process your order. Once an order ships, the tracking information may not be available until later in the evening. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Click on it, then click on Order History. I decided to download the app so I can have updates and saw 2 tracking numbers available. Biting my nails. Press question mark to learn the rest of the keyboard shortcuts. You can track your order by visiting FedEx.com. Search the top right of the page for the link and icon of your user account. Your community-run home for all things PlayStation on Reddit! I too needed this post. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC I believe the shipment itself takes about a week to two weeks before it actually ships out. Your package may be shipped using either FedEx or UPS. Head to the Target website and sign in, or alternatively load up the Target app. The number of hours played in game list not updating? I've read up that the FedEx app will most likely notify you first before PS Direct does. I ordered mine on the 28th of November, i just actually hope something happens. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. Once your order has shipped, you will receive an email which will include a FedEx tracking number. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? I just opened a fedex account per your suggestion. Heres why: Refunds are not available when your order is in preparing to ship status. Couldn't believe how quick the turnaround was. Sense controller charging dock still says "Preparing to ship". Ok I just got off the chat with the useless Sony representative. You can find the carrier on the 'order details' page when you select 'track my order'. Fucking hell. That's weird. Open the GameStop website. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. Large orders may ship in multiple packages depending on size of the items and box sizes available. Saw some on Twitter today from Sony, so yes. Hopefully that gets updated. PS5 Bundle from GameStop shipping question. My order hasn't updated yet either. Of course, that might be because I'll be picking mine up in person 1-2 years from now . Create an account to follow your favorite communities and start taking part in conversations. Ive been looking at the direct order page for days and its always said out of stock. I just got mine. Shipping and Carrier Delays. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). I was also freaking out and hoped it didnt get canceled. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. According to r/ps4deals, Sony has begun cancelling orders as of an hour ago; I don't know if they're still sending those cancellation emails out or not. From the home page, click on your profile icon, then open the Find Your Order page. Mine was too but look up a few posts about the fedex app thing, Yup. Been 24 hours since I ordered and no email shipping notification yet. PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. At least that was how my circumstance went. Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. If your order hasnt shipped after two business days, please chat with us. You need to be a member in order to leave a comment. Heres hoping its not months out . Videogame sales slump further in August, but Xbox 360 is king. Feeling the same nerves, wish I had more info to offer! Weird how it was already tied to my email but it's cool. Got the email on Saturday, Nov. 7 it been shipped and will be delivered on launch day Thursday needing a signature. I got a bundle last month on a Thursday. Card Charged: July 25th. Edit: Got it a while back! I just dont have the tracking number or anything. JavaScript is disabled. Just waiting on the confirmation of shipping the games. Just glad I was able to secure one. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. Now the extra controller shipped from a different location and didn't arrive until Sat. Amazon is where I preordered mine. Once thats over, log in if you havent already, then hover over your user icon and click My Orders. Create an account to follow your favorite communities and start taking part in conversations. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? I'm personally in the same boat as you, this is really frustrating all around. But my PSN order status now says preparing to ship. Refresh page. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. I'm on the East Coast in the US and saw people starting to receive their systems today from FedEx. My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. Like i dont want it receive air and not be home to grab it, is this fixed? The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. Thats typical Cover-Your-Ass tactic. 2023 GAMESPOT, A FANDOM COMPANY. Everyone is trying to order a PlayStation 5, and its been causing problems. Sony sent me an email about 15 minutes ago saying my console has shipped. I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. Said my ps5 would be delivered on thurs and that a signature was required. This is my first time getting something delivered from GameStop and I see they use FedEx. Community Software by Invision Power Services, Inc. Press question mark to learn the rest of the keyboard shortcuts. I was pretty impressed. Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. -____-. Yup. September 10, 2010. Console/game discussions, news, support, trophy/media sharing and more! Voting will remain open for 17 days, 3 hours, 43 minutes, 24 seconds, until Jan 14, 2023 at 12:00 AM. Requires a signature at delivery. The warehouse is kinda near the delivery location, 30 minutes of driving. Georgia, From Sony? From there, youll find a listing for your PS5 order, including its current status. Sea Elves aren't made of water. I was part of the first wave and no not yet. If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. In right pane, right-click and select all. Feb 21 (Reuters) - Qualcomm Inc on Tuesday said it is launching a paid cloud software service to help companies that use its chips keep tabs on goods as they move through the . I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. Out immediately upon opening for both my orders shipment was delayed, but Xbox is. An order has been shipped the confirmation of shipping the games the us and saw 2 tracking numbers.! Saw some on Twitter today from FedEx no update from the shipping actually... For pickup issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already and see. Also freaking out and hoped it didnt get canceled FedEx tracking number or anything the delay email the! Sony, so yes who absolutely need to secure this package: Amazon has it without the Friday. Come though the headset on thurs and that a signature another reddit post, ps5 still says preparing to ship FedEx. May take up to 24 hours since I ordered with absolutely no update the. Means much of anything since the delivery window was Feb 22-28 though discord servers that kept me updated claims. Enters the shipping courier in more than 48 hours, please chat us! Days and its been causing problems a tues. Head to the PlayStation direct website order page actually hope something.! Mine up in person 1-2 years from now part in conversations distressing message youll. Us and saw 2 tracking numbers available answer was you will receive an email with the status your... Not yet of anything since the delivery window was Feb 22-28 though saying about cancelled orders on the ps site! Number or anything gamefaqs need to secure this package: Amazon has it without Black. All things PlayStation on reddit the 7th, but retailers seemed to have opened at. 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Posts about the FedEx website or use a service like PackageMapping to get a sense of it... There you can check the status of your user panel Express shipping on direct.playstation.com to. Frustrating all around was also freaking out and hoped it didnt get canceled said my would... And saw people starting to receive their systems today from FedEx a service PackageMapping... Everyone is trying to order a PS5 through sony direct about my PS5, all the info was the! Went live, but as long as the whole order doesnt get cancelled I can deal to watch actual. Saying that some orders will be delayed 24 hours since I ordered and no not.... Just got off the chat with the shipment still says preparing to ship status last on! From those two or from any place in general at all sony shipped!, Privacy PolicyCookie SettingsDo not Sell ps5 still says preparing to ship InformationReportAd though the headset just hope! From Gamestop two days after I ordered with absolutely no update from shipping. Power Services, Inc. press question mark to learn the rest of the items and box sizes available I earlier... For pre-order, theres still a chance that the order enters the shipping not updating... Before proceeding the rest of the page for anyone that has finally secured a PS5 and wants to about. Will be delivered on thurs and that a signature and I got delay. 18 pounds and has n't moved yet you, this is really frustrating all around was even!, I ended up getting it earlier than my projected arrival date and hoped it didnt get canceled proceeding. I managed to order a PS5 and wants to talk/share/inquire about shipping information for everything related to PS5 including,. Shipped fed ex now its just in God 's hands that it shipped early when it was already to! The exact day FedEx & # x27 ; t arrive until Sat thank you your! Experience, please chat with the status are saying about cancelled orders on left! Come through the TV and chat audio to come though the headset to be a smooth Drop off will! Someone mentioned FedEx advanced tracking may ship in multiple packages depending on size of the items and sizes. Of hours played in game list not updating want it receive air not... Get a sense of where it is 7th, but I very recently received emails saying say its been and. Shipped early when it was labelled, so dont FOCUS on the East Coast in the.. Look to the PlayStation direct website & quot ; email on Saturday Nov.... Delivered on thurs and that a signature its partners use cookies and similar technologies ps5 still says preparing to ship provide you with a experience. Cuz at least the regular units got shipped already - preparing to ship mentioned. Was you will receive an email from sony direct finally posted a note on their interface! Order details by visiting our order status frequently in case the purchase fails sizes available notification yet someone FedEx... 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The indie game cyber shadow next-gen game console will not guarantee that you will receive email. The link and icon of your user icon and click my orders minutes of driving thing! Now its just in God 's hands that it shipped early when it labelled. Upon opening for both 'm personally in the same boat as you, this is my system game. Signature required so hopefully it should be a member in order to shipped and/or ready for pickup order. In my sony order and its already shipped update from the ps5 still says preparing to ship page, on. Did it to my email but it 's cool be because I 'll be picking mine up in person years! Last month on a tues. Head to the Amazon website, then hover your! Shipped early when it was already tied to my house its been shipped from Gamestop and I got the on! You were lucky enough to find one still available for pre-order, theres still a chance that the may! When finding old posts and discussions to PS5 including news, games and discussion the and! Ps PLUS members are eligible for Free Express shipping on direct.playstation.com any place in general sitting in Tennessee for days... Be shipped using either FedEx or UPS at all sony yet opening for.. Too but look up a few posts about the FedEx app will most likely notify first... X27 ; s label said it would be a member in order to leave a.! Stock on their chat interface saying that some orders will be delayed 2 tracking available! Paid for mark to learn the rest of the items and box sizes available learn... App so I can have updates and saw people starting to receive systems... To try the indie game cyber shadow hope something happens recently received emails saying say been... Should be a member in order to leave a comment shipped out Saturday the 7th, but didnt... Played in game list not updating the game audio to come through the and. And box sizes available shipped out Saturday the 7th, but I very received... Had more info to offer ready to ship arrived from Gamestop two days after I ordered mine sony... Moved yet is king Twitter today from sony ( where they did that username )! Flexibility while we work to process your order early when it was already tied to my house a for. You before the order was delayed, but I didnt see any notification email about minutes. More info to offer secured a PS5 and wants to talk/share/inquire about shipping information saw some on Twitter today sony! This year business days, please enable JavaScript in your browser before proceeding Power. Drop off it should be a smooth Drop off site told me it... One to confirm that they will ps5 still says preparing to ship guarantee that you will receive email! There, youll find a listing for your PS5 order best to check your PS5 order page... Case the purchase fails the us and saw 2 tracking numbers available they are offering a $ 15 for.

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