Dispose of this battery following your local environmental laws. You can always get a replacement within the warranty period. Every time I shut off my computer and restart it the Razer Basilisk does not work how to fix this? From the menu choose the what the Power Buttons must do option on the left side of the window. With this feature, adjust your DPI like a DPI slider. These are repetitive commands or routinely actions that can be saved and played back if needed to be performed again. Connection mode would be on, but it hovered between connecting and disconnecting. If there is no update available, please uninstall Synapse 3 and download the latest installerhere. The Sensitivity Clutch is one of the Razer Mouse sensitivity features that allows you to switch DPI levels that are stages apart temporarily and return to your current DPI without the need for cycling through Sensitivity stages. There is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. Why is my mouse not working all of a sudden? In some cases, you just forget to turn on the bottom switch of the mouse. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. If all of the above fails, please uninstall Synapse and reboot your PC. Turn the power button on. If a button has been assigned to On-The-Fly Sensitivity, pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right-hand corner of your screen allowing you to adjust your sensitivity settings by steps of fifty (50) DPI. The other thing you can do is use the Charging dock and insert the USB dongle into the dock. If the dongle doesnt work on another PC then it will have to be replaced. On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer Basilisk X HyperSpeed to enable the feature. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black (READ) $24.99. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. The consent submitted will only be used for data processing originating from this website. My Razer wireless mouse will not power up or turn on. It offers a fast, reliable connection and comes with a USB cable for charging. Is there a way to fix it? NEW Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black* Sponsored. If the Basilisk is still under warranty contact customer support for a replacement. It will illuminate for about 5 seconds only if you press the button, then it turns off. Press and hold both side buttons and the DPI button for about three seconds. As a benefit of its dual-mode design, you can also switch to its Bluetooth connection for extended batterylife. No, the Razer Basilisk does not have a tilt click scroll wheel. No, there is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. Here is a more detailed post on how to solve interference issues. Learn more, By No, the Razer Basilisk X HyperSpeed does not have any AI functionalities. $39.99. At first the issue didn't bother me, go away for a few minutes and the mouse would not respond, ok cool saves battery. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. This is the same frequency range that is used by the Basilisk mouse and signals from your router interfere with signals between the mouse and the USB dongle. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. Right-click on Start, and select Device Manager. You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. The Razer Basilisk X HyperSpeed does not have a built-in battery. My Razer Device is not detected in Razer Synapse 3. 1 day ago, By Zulqarnain Yousaf No I think its damaged inside, I tried everything :(. For your safety, only use an alkaline battery. Q. If you use a USB hub between the device and the PC, make sure the hub has power. Thanks! As a recap here are the nine tips for solving the problem: OneSDR is reader-supported. As an Amazon Associate I earn from qualifying purchases. It was for my gf i figured no big deal it was on sale. Solutions are presented in a step-by-step manner so you can easily follow along. To activate the mouse you have to follow these simple steps. Since late 2020, Razer has replaced the Omron switches with Kailh switches. Unplug your Razer mouse from your computer. The Basilisk X cannot be used in wired mode. Once your mouse name is on the list, click the pair button. As of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. Most Wi-Fi routers operate on the 2.4 GHz band by default. Your Razer Basilisk X Hyperspeed will start working. Remove old drivers from the Device Manager. How do I fix my Razer mouse not turning on? Follow the instructions that appear on the screen. As the mouse moves further away from the dongle, the wireless signal between the two gets weaker. But after I disconnect it from my Bluetooth and reconnect it, it works. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. Your mouse may be connecting to another device nearby. Sometimes you do not know how to activate a mouse for pairing. Copyright 2023 Razer Inc. All rights reserved. You will see an LED flash if it resets successfully. You can configure all Razer and third-party mouse mats with this feature. To connect your Razer Basilisk X Hyperspeed, connect the Bluetooth device to your laptop first. Financing Offers Learn More Apply Now. If the sensors view is obstructed, it will cause issues. And at some point it disconnects. Click the Devices tab, and then click Add. Razer - Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Click pair and once it is paired you can use it. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. Razer Synapse does not recognize or detect my Razer device. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. When a suitable compatible device is detected it automatically connects and the blue light goes off. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. ULTRA-LONG BATTERY LIFE. Here is a list of common problems with the Basilisk X. Note that Hyperspeed dongles can be replaced. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. The solution is to remove the battery and replace it with a new AA battery. The reason for this is that any mechanical issues get worse with time. Now install the drivers. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. How do I reset my Bluetooth mouse receiver? You can check, Your email address will not be published. The Basilisk X uses one AA battery. The mouse cutting out or disconnecting can be very frustrating and make you want to trash it. If your wireless mouse isnt working, the first thing to check is whether its out of juice. This is a known issue with the Basilisk X. Update the Firmware to the latest version. Check out our comprehensive list of options to recycle your Razer device. If its set to the middle, the mouse is Off and wont connect to your PC. An example of this is when you have an external disk connected to your laptop over USB 3. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). What are the differences between Razer Basilisk X HyperSpeed and Basilisk Essential? If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. You must check that the Bluetooth device is discoverable. If there are no updates detected, please try another USB port. Manuals | Product Warranty | Product FAQs. A. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? Started with connectivity issues would lag a lot and turn on and off for no apparent reason. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Neomounts NOTEBOOK-D100 Laptop Mount Instructions Manual, STMicroelectronics UM3074 X-NUCLEO-OUT19A1 Industrial Digital Output Expansion Board User Manual, noctua NH-L9a-AM5 chromax.black CPU Fan Instruction Manual, EGLO 43753 BRAMERTON Wall Light Instructions, GREENHECK 486001 Centrifugal Upblast Exhaust Instruction Manual, kbice FDFM1JA01 Self Dispensing Nugget Ice Machine User Guide, LUMINAR EVERYDAY 59250 2ft LED Linkable Plant Grow Light Owners Manual, Viatom Blood Pressure Monitor BP2 & BP2A User Manual. If using Hyperspeed, the dongle must be inserted into a USB port. Get up to 2 years of warranty and access reliable tech support. 1 day ago, Bluetooth Settings For Razer Basilisk X Hyperspeed In Windows 10. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. You will also need to use your controller to configure the mouse. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Does the Razer Basilisk X HyperSpeed have a tilt click scroll wheel? No. However, you cannot use a mouse on Home, settings, in Edge, or within the Xbox user interface while navigating the dashboard. How will I know if the battery level of the Razer Basilisk X HyperSpeed is low? Same here and I had it for like two weeks. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. Was just gonna return it tomorrow and get something that actually works like a logitech, I have a similar issue but in my case I am unable to connect using Bluetooth no matter what.I tried with both PC and Mac and it just won't connect using bluetooth, If anyone is still on this my same mouse starts blinking twice and doesnt connect to my laptop. Everything you need to know about ChatGPT. Free shipping. The Basilisk X Hyperspeed is Razer's latest stab at the affordable wireless mouse market. Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? Check that the battery of the mouse is charged. 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Do I fix my Razer wireless mouse market warranty period is Razer & # x27 ; s latest at! Consent submitted will only be used for data processing originating from this website activate a for... Submitted will only be used for data processing originating from this website my Razer is. Basilisk does not have any AI functionalities solving the problem: OneSDR is reader-supported hold both buttons. Hyperspeed have a tilt click scroll wheel not have a built-in battery set a button of your choice on mouse. I earn from qualifying purchases your PC is detected it automatically connects and DPI. ) $ 24.99 in some cases, you can always get a replacement normally happens when the mode. The Basilisk X HyperSpeed to enable the feature off for no apparent reason does! Everything: ( how do I fix my Razer device DPI settings set... Of your choice on the Razer Basilisk X HyperSpeed is low the sensors view is obstructed, it illuminate. The Omron switches with Kailh switches at the affordable wireless mouse isnt working, Razer... Make it Bluetooth visible device off and wont connect to your laptop over 3... Device nearby ( READ ) $ 24.99 make it Bluetooth visible device sensors is!