In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. With restrictions easing and travel becoming easier once again, our COVID-19 flexible booking policy came to an end on 23 June 2022. Let us worry about handling changes, while your Sailors focus on having something to look forward to. A detailed breakdown of everything were doing to keep our Sailors and Crew healthy and safe as we hit the high seas. Notwithstanding, where permitted by law, by boarding our vessel, you grant us permissionto photograph, film and/or record you by any means. The FCC must be used on a sailing that departs within one year of when the FCC is issued. While our standard booking policies provide options and flexibility should plans change, from time to time we may activate a specifically branded Flexible Booking Policies offer, or other special offers, that may affect bookings, deposits, payment schedules, cancellations, and/or refunds on cancelled voyages. Sometimes it's worth a large investment to reap the benefits of a great credit card. The cruise line allows only adults ages 18 or older on its cruises. Get expert advice, insider tips and more. Additional rights may apply to our U.K. Travel and entry requirements Your first stop for everything you need to know about travelling to and from Australia. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Thats especially true if your sailing is several months away. Plus Ups are excluded. The list of things you wont need to bring on board, 3. What to book before you get to the port, 2. This post contains references to products from one or more of our advertisers. Should you get Global Entry or TSA PreCheck? Virgin Voyages, Richard Branson's adult-only cruise line, will require all passengers and crew to be vaccinated for COVID-19 before boarding, the company announced Tuesday . They are happy to take reasonable steps to avoid filming you where you indicate that this is your preference but you may be included unless you tell us otherwise. Virgin calls their FCCs Future Voyage Credits or FVCs. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. - Pre-cruise testing is no longer required. We are unable to guarantee that you will not be included in video footage and photographs on an incidental basis. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? We will look after you if you test positive for COVID on board. After the 7-day grace period, the deposit is 100% non-refundable. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. Passengers who test positive or who have been exposed will also be granted 100% FCC. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Further, we use photographers and videographers to capture images of our Guests during their Voyage with or without enhancements for sale to those captured in the imagery. Local regulations at the time of disembarkation will dictate if you are able to travel home as you had originally planned. Complete the Voyage Well acknowledgement in our Sailor App, 5. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Water or soft drinks in boxes and cans are permitted in hand luggage only, Anything you want (or need) to use right away. Once we have received your deposit (or full payment if within 120 days or less of the sailing date), the voyage fare you pay is locked-in, that is, the voyage fare will not increase. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. 5. "From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, the . The list of required items to bring with you on embarkation day. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements starting 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Virgin Voyages Becomes First Major Cruise Line to Eliminate Pre-embarkation COVID Testing in the U.S. (Proof is required.) The new sail date must be within a year of the originally-scheduled Voyage sailing date. Guests who booked any 2021 sailing prior to March 2021 may cancel at any time up to 48 hours before sailing and receive 100 percent future voyage credit. On cancellations made 121 days from sailing, you can expect the balance after your deposit as a refund. Uber Cash and Uber VIP status is available to Basic Card Member only. Virgin Voyages will have no further responsibility toward Guest in this instance; the cost of return to the port of embarkation or Guests home will be borne by the Guest. You must notify Carnival of a positive result or exposure within 24 hours of receiving it. Change to a new Voyage date up to 1 year after original Voyage date. Required pre-flight COVID tests on disembarkation. Newsletter; Write a Review; Boards; . The 7-day grace period does not apply to bookings made at 120 days or less of the sail date, since full payment of the Voyage fare is required at this time. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. Virgin Voyages strongly recommends that Guests and their travel professionals obtain and consider such information when making travel decisions. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. The Plantation-based cruise line was set to debut in March 2020, but the . Planning a cruise? Beyond that, there are no other COVID-specific refund policies. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before theyre scheduled to set sail. Rather than cancel, booked passengers on departures through May 31, 2022, can instead choose to change their sailing date at no cost if it's done at least 15 days prior to the embarkation date. We want to thank you for the continued support, patience, and love weve received from you all. a Sailor has answered Yes to any question) Sailors will be asked, on arrival at the terminal, to meet with the Virgin Voyages medical care crew for an evaluation prior to boarding, The medical care team will decide, based on this evaluation, if a Sailor is fit to travel or not, If deemed not fit to travel, those particular Sailors will be denied boarding, We do not require travel insurance to sail, but strongly advise Sailors to purchase private travel insurance and make sure that it covers you for COVID-related expenses, At a minimum, you should have coverage for the cost of cancellation by yourself and the cost of medical treatment and assistance, including repatriation, or in the event of an accident or illness, It is your responsibility to make sure that the insurance you purchase is suitable for your particular needs, and to purchase additional or alternative insurance if required, Please read your policy details carefully and bring your policy with you, If you choose to travel without adequate insurance, we may not be liable for any losses suffered by Sailors with respect to what insurance covers, Self-isolating as a result of COVID-19 symptoms, Sharing a household or support bubble with somebody who has experienced COVID-19 symptoms in the last 14 days, If youre unsure as to whether or not youre in a high-risk health group, please call, We recommend that you wear a mask when you feel it necessary, wash hands frequently, and maintain social distancing when you can, When flying on planes or using car services like Uber or Lyft, we ask that you abide by their mask-wearing protocols, a blood cancer (such as leukemia or lymphoma), a weakened immune system due to treatment (biological therapy, chemotherapy, or radiotherapy). Virgin Voyages is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Virgin Voyages, for which you shall at all times be liable to Virgin Voyages, or any failure to remit a refund from Virgin Voyages to you. Terms apply to the offers listed on this page. Cancel booking. The minimum age to book a Voyage is 18 years old. If you're booking at this time, you have a 7-day grace period to request a full refund on your deposit and any other payments made. Sea Terrace cabins for these voyages start from 932 for three-night voyages and . So if you booked a flight or hotel add-on to your Voyage, it is the day the first add-on begins. At any given moment there are likely to be "trouble spots" in the world in terms of crime, war or terrorist actions. Ready-to-Sail is required information for every Sailor in a reservation and includes the following: Sailors can add/confirm Ready-to-Sail information through any of the following avenues: The Band is your room key, wallet, bar, and restaurant tab all in one with just one, simple tap. Cancellations shall be deemed effective at 11:59 p.m. local east coast United States time on the date Guest communicates such cancellation. For down-category change, fare decrease will be provided in the form of onboard credit or Future Voyage Certificate. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. Please keep in mind, we will not have streaming services outside of the Caribbean. Claims must be made directly to your insurance company. You can follow her daily exploits, both at sea and on land, on Instagram or Twitter @slyjabroni. has spent more than a decade writing about travel, with particular emphasis on cruises. Please visitthis linkfor more information regarding Shore Things terms & conditions. It certainly pays to know what refund you can expect and how to claim it. Yes, I want to receive emails from Virgin Voyages. Passengers who do so are eligible to receive a full refund in the form of FCC. Reservations may be booked directly by travel agents or tour operators using our FirstMates.com website. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Fare difference to pay. In the case of any conflict between these Additional Terms & Conditions and the relevant Ticket Contract, the relevant Ticket Contract will prevail. For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. Per person taxes and fees will be refunded to the credit card on file. All the documents and completed forms we need from you before getting on board. Change names on the reservation; permissible up to 48 hours before your Voyage sailing date. The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking. See below for everything were doing to make that happen pre-sail: Well be following recommended CDC and European government guidelines, and working closely with the Voyage Well Expert Advisory Group in order to inform and update our processes and procedures in real-time. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. If you test positive prior to your sail, we have credit/refund policies so you can join us soon Before the voyage: At the terminal: 2. 19952023, The Independent Traveler, Inc. Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Azamara Le Club Voyage Cruise Loyalty Program, Hidden in the Fine Print: 16 Things You Need to Know About Your Cruise Contract. - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. Conversely, It may be your Voyage sail date if that is the only thing you booked with us. No change fees will be charged for Voyage date or cabin changes. From 120 days before sailing, no refunds are offered, only future cruise credit in some cases, based on the time frame of the cancellation as outlined under important dates below. Different refund policies may exist for bookings made outside the United States or Canada. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. Based on local regulations, masks may be required during embark and disembarkation in COVID testing sites, terminal buildings, and while on shuttle bus services. Virgin Australia will continue to provide flexibility to guests who are impacted by COVID-19. If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. You can, of course, unsubscribe at any time. Virgin Atlantic Covid Flexibility Policy Issued 1 June 2022 From the start of the pandemic we quickly adjusted our policies for flight and package holiday bookings to provide as much flexibility as possible for our customers, including unlimited fee-free changes, recognising that Covid-19 created uncertainty for international travel. If you test positive, we will have to deny boarding, Pre-boarding health screening may require secondary screening or testing if necessary, We will deny boarding if a member traveling in your group has a positive COVID test result, We aim to sail with our entire Crew fully vaccinated and boosted, Our Crew is regularly tested for COVID-19, A FVC will be issued to Sailors who are denied boarding because of a positive COVID test result, or who have been in close contact with someone who has tested positive, We're already taking care of the Crew. We will look after you if you test positive for COVID on board 3. Many brands have greatly eased their cancellation policies (but be warned that it might not last for much longer). 1:03. Our ships are unable to offer specialized medical care, treatment, or equipment. Beyond that, it becomes non-refundable. For your deposit, you can request a Future Voyage Credit at this time. All rates and information presented herein were in effect at time of printing and are subject to change with or without notice. However, the following conditions apply: Our ships have at least one physician and four nurses on board for each Voyage. Refunds will be issued to the original form of payment, minus any cancellation fees, which will be refunded via FCC. (Proof of a positive test result is required. 2. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. All sailors (passengers) must be fully vaccinated against COVID-19 to sail with Virgin Voyages. If you test positive, you will be denied boarding. Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. They are available in full below for your information and should be read, understood and accepted by you before making a booking with us. 0:00. Virgin Voyages cannot be responsible for the financial condition or integrity of any travel agent utilized by you. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. The list of things we recommend that you bring along with you, 5. COVID-19-related requirements to keep our Sailors and Crew well. Find out how here. All money will be forfeited for cancellations two weeks or less before sailing. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. Items 7.1 and 7.2 of the ticket contract includes . What to put in your carry-on: You can, of course, unsubscribe at any time. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. You can also email healthcheck@virginvoyages.com if you return with a positive result. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. Is paid to reap the benefits of a great credit Card worried a case of COVID-19 could your! Is available to Basic Card Member only standard cancellation policy things terms conditions! Medical care, treatment, or equipment before getting on board test positive, you can email. 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