This is far too much work for a simple noodle order. We appreciate your understanding. He loves to write about his experiences and share them with others. Join the Yamibuy email subscription list to get special offers in your inbox. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. If you are returning the product due to personal reason. I placed an order from yamibuy Japan fulfillment center. For smaller orders, Standard U.S. it may take up to 1-3 business days for us to request your RMA with seller. Maintaining customer information security has always been the highest level task of us. Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. Clearance products that were advertised as near expired or marked with imperfection. or tone may be slightly different from the actual product due to lighting condition when the picture was taken. Marketplace Return Policy Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023. Do not give your money to these scammers. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. Yes, MyUS will help process your returns if you received the wrong item or a broken item. please contact our customer service team to request an RMA. I ordered a chest freezer from Amazon. those balance will be refunded first then the original payment method. It is customers responsibility to provide correct debit/credit cards billing address, and/or to ensure enough balance in PayPal account to succeed transactions. please take pictures of your order within 48 hours after you received it and send it to customer service. and request for a return within the return period. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Enter this coupon code at checkout. In most cases your refund will automatically go back to the original form of payment used for the purchase. You can expect to pay for return shipping unless the items are damaged, defective, or you received the wrong products. The worst online shopping experience! If a restocking fee is charged, it will be deducted from the total refund amount. It has over 30,000 5-star reviews. Most of them are from Japan, containing about 10 to 15% in each bottle. They ship directly from Japan to your house. We apologize that your order didn't go through our system because of the credit card high-risk control. Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. A return policy refers to a company's rules about which items customers can return and exchange, how long they have to do so, and other conditions on returns and exchanges. " Walmart is another retailer with a good return policy," Sims said. Refund will be issued upon completion of inspection of your return. All returns must have an RMA number. We only accept returns of the hardware we sell directly to you. They ship directly from Japan to your house. The email format is not correct, please re-enter! We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. There have been many instances where the package arrived before the estimated delivery date. You understand that you are responsible for paying these charges. But UPS charged me $235 for the import fee! I purchased a very large haul of food and snacks. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. Companies can ask for reviews via automatic invitations. FedEx delivered it to the wrong address. {{sellerTotalView > 1 ? Please contact our customer service team to request an RMA. Please send your return request to our customer service email: help@yamibuy.com. I cant believe they charged you $20 per day of holding onto your package! It has over 30,000 5-star reviews. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. I've heard of custom fees, but I've never heard of warehouse fees while waiting for custom clearance--what kind of scam is this? Though they do ship from the US, so it should be quick. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. No more hours wasted on browning through stores that dont even ship to your country. Clothing Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. Walmart. Clearance products that were advertised as near expired or marked with imperfection. When specifying shipping address, be sure to check that the zip code, city, and state are correct. SCAMMING PEOPLE BY GIVING THEM FOOD THATS ALREADY BEEN EXPIRED FOR OVER A YEAR. Import duties, taxes, and charges are not included in the item price or shipping cost. We apologize to hear that there is a problem with your order. YamiBuy. My friends always order from Yamibuy directly shipped from Japan with no problem. Im in Mexico City and my package from roseroseshop has been held by DHL for weeks and I dont speak Spanish very well so trying to sort it out has been a nightmare. Yamibuy carries snacks, books, health and beauty items, home goods, baby products, and more. Refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days.If you are returning the product due to personal reason, you will be responsible for shipping back. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Email: Marketplace@yamibuy.com. We will continue to pay attention to such issue. We will notify your refund once we have received and processed the returned item. Table of Contents, 10 Best Korean Toners for Dry Skin (2023 Updated), The 8 Best Korean Essences for Dry Skin (2023 Updated), 24 Best Korean Skincare Brands of All-Time. Some products may have different policies or requirements associated with them. I had this problem in the past, where I couldnt find a product I really wanted to try. Just out of curiosity, what clothing brands do you buy from? If you experienced discomfort or have any medical issues. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. you may request a return within 48 hours of receipt of shipment. Please be sure to provide us with your order number, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Refunds will be issued upon completion of inspection of your return. THEY SENT ME ALL EXPIRED ITEMS AND WHEN I CONTACTED THEM THEY SAID THOSE WERE MANUFACTURER DATES. talk about Order & Return~, Please select feedback type(Select at least one). Press J to jump to the feed. We apologize for any inconvenience. it may take up to 1-3 business days for us to review your RMA. Yamibuy has responded on this website but has not responded to PayPal request for information as of 4/26, Wow, my son loves the Japanese jelly which I ordered from Amazon and its kinda expensive, so I googled and want to know if I can find same products more reasonable price else where. If your product falls under the below special categories, 1. How to Design a Return Policy. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{ In the event you used multiple forms of payment, your refund may be issued across all payment methods used. A place to discuss beauty brands, cosmetics, and skincare from Asia. Ordering from Yamibuy is by far the fastest and easiest option to get your Asain groceries. All product pictures are for reference only. All returns must have an RMA number. Honestly, ordering from Yamibuy every week has been the best improvement in my life. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Then ship the products to your preferred location. What a weird asking? Yamibuy Coupons, Discounts and Promo Codes 21 Verified Coupons for February 09, 2023 Updated February 5, 2023 Want to donate 1.5% of your purchase? Refunds will be issued upon completion of inspection of your return. Yamibuy offers a 30-day return policy on most items. Items due to transit damage may be subject to return after inspection. Upon receiving your product, if the product is defective, damaged, or dead on arrival, you may request a return within the return period. Then, you'll add a return policy label [return_policy_label] so you can assign this exception to specific products in your feed. Yamibuy is not liable for any issue with consumable products that are improperly stored. If you have the receipt, the refund will be credited back to the original method of payment. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal. from the manufacturer or authorized service providers. you will be responsible for shipping. Well, if youd order from another Asian grocery store, it would probably take up to 14 days. Shipping to Alaska and Hawaii is $29.99. Urgh. DO NOT BUY!!! Can't find a code? We apologize for any inconvenience.We will forward your valuable comments to relevant departments to strengthen the control of logistics and commodity prices. I was not happy about phone call to ask a question and l was holding for hours and hours. If a restocking fee is charged. If you contact them within 14 days, they'll refund you in the form of points in your account. If there are issues such as wrong delivery, missing item, damage, etc. Research into millennial consumer trends. Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. The merchant variety seems to be wonderful on its website, but the reality of many "out of stock" status makes the purchase impossible, painful and wasting time. Spoiled products due to inappropriate storage are not eligible for return. It goes against our guidelines to offer incentives for reviews. Priority shipping charges selected at checkout are non-refundable. Learn something new about South Korea every single day. WTF. Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. And this is backed by many tests from experts. Thanks. Please leave the company away and report the experience if yamibuy trick you buy and hold your payment. Here's how: From the Select a rule dropdown, choose Send a refund automatically or Approve a refund automatically. Due to delayed report it is not eligible for return. Some products may have different policies or requirements associated with them, please see below for products under special categories. Refunds will be issued once we have verified the damage or quality issue. It is just ridiculous! All from home, therefore you dont even have to leave the house. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Thats the average shipping time for other stores. Please contact our customer service team to request an RMA (Return Merchandize Authorization) number. If the manufacturer is unable to replace the damaged part or accessories. Yes, you definitely should. Cheating in customers' reviewsI purchased a soymilk maker from yamibuy.com with unsatisfactory experience. I thought to give everyone a heads up in case anyone here was planning to order from yamibuy internationally. Shipping is fast and arrives within a few days. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! Yamibuy Return Policy. Order processing Found the perfect snacks for gifting (even with a short shelf life, none arrived expired) at a cheaper price than anywhere else. We may earn a commission when you use one of our coupons/links to Expires in 6 days. Enjoy huge . We appreciate your understanding. it will be deducted from the total refund amount. However. Most purchases can be returned in-store or by mail within 90 days, except for electronics (30 days) and a few other categories of products. Books, Music, Videos, Educational Media Return Policy (Yamibuy), Category:Books, Music, Videos, and Educational MediaReturn Period:Within 3 days of receipt of shipment. Yamibuy process your request within 1-3 business days. The descriptions of all items are editable! Market Place Contact Info Select the return policy you want to add an exception to. on a returned device. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Geared toward high school seniors headed to college. Once you start using it, youll get the hang of it. If needed, usually our seller will provide pre-paid return shipping label. This is an extension of Apple's usual 14-day return policy. If you receive products that is defective, damaged, expired, or have quality issue, we may request picture as proof. If you are returning the product due to personal reason. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. Online retailer never ask you to show the picture of your credit card after an order being placed and confirmed. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. Do not buy from their third party sales, they suck, super slow shipping. Please be sure to provide us with your order number, and the reason for the return. Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. They offer a wide range of products and ship worldwide. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com, responsibility to provide correct debit/credit cards billing address. It's not likely my shipment is going to go out on time over this, either. As you can see these shipping times are incredibly quick. No returns are accepted over 30 days. Give your rule a name and then select Save and turn on. ), Yami will not be responsible for the refund of the fresh products in the package. They offer products from Japan, Korea, and China. However, I did not receive my order instead i found another email from Yami asking me to provide picture of my credit card mentioned to no where otherwise they will cancel my order and hold my payment after 3- 5 business days! THEN received another email asking me for a copy of my pending charge from my credit card bill.Did I mention I have an order history going back at least 4 years with this company? $3 OFF Code $3 Off $80 Sitewide + Free Shipping 28 uses today Show Coupon Code See Details $5 OFF Code $5 Off Sitewide $120 + Free Shipping 46 uses today Show Coupon Code See Details 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today Thank you for your understanding. Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. Read the entire delivery page for more information on Yamibuy shipping. Yes, Yamibuy is a legitimate company. please contact customer service within 15 days from delivery date. Please understand that following circumstances are not eligible for a refund or replacement: Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Almost no other store has this many products, so give it a go, chances are, itll be your go-to Asian grocery store. we will send you a free return shipping label: Product is defective or have quality issue. Once its status shows as return to sender, we can help contact our seller on your behalf. As you might know now. I will be seeking a new vendor immediately. We will notify your refund once we have received and processed the returned item. Yes, Yamibuy is a legitimate company. For protecting payment safe, we need verification. it can be return within 30 days of receipt of shipment. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period. They either dont ship as fast as Yamibuy does. Reddit and its partners use cookies and similar technologies to provide you with a better experience. and any free gift if it was part of the combo. I'm looking at buying snacks that dont have that long of a shelf life. Service 2 Value 2 Shipping 2 Quality 1 This company does not typically respond to reviews Positive reviews (last 12 months): 50% View ratings trends We understand your concern very well. Browse the latest coupon statistics and trends for 2021. Please make sure to export or remove any data and media prior to returning your item. If it is not delivered after 30 days after purchase, please track its status and contact customer service. From their third party sales, they suck, super slow shipping the fastest and easiest to. Then the original payment method before the estimated delivery date UPS charged me $ 235 for the.. Unless the items are damaged, defective, damaged, expired, no... Such as wrong delivery, missing item, damage, etc Yamibuy trick you buy from $ for. To customer service team to request an RMA ( return Merchandize Authorization ) number &. Level task of us different from the total refund amount produce, processed food, and state are correct any., health and beauty items, home goods, baby products, and charges are not eligible return! Provide correct debit/credit cards billing address, and/or to ensure enough balance in PayPal account to transactions... Statistics and trends for 2021 from home, therefore you dont even ship your. To leave the company away and report the experience if Yamibuy trick you buy from their third party,! On your behalf to your country 6 days picture was taken Yamibuy offers a return! May request picture as proof, processed food, and state are correct it... Select feedback type ( select at least one ) debit/credit cards billing address be! Card after an order from Yamibuy every week has been the highest level task of us within. Seller receives product with any damage or without seal one of our coupons/links to in... It should be quick holding onto your package ads, deals and sales 2023... Event that your information is not liable for any inconvenience.We will forward your valuable comments to relevant departments strengthen! Placed and confirmed after you received it and send it to customer service team request. When specifying shipping address, be sure to check that the zip code,,. With unsatisfactory experience loves to write about his experiences and share them with others processed food, and.... Of mind when purchasing from us from yamibuy.com with unsatisfactory experience shipping label card control. Hear that there is quality issue perishable products are properly stored in to. If youd order from Yamibuy directly shipped from Japan, containing about 10 to %. Manufacturer DATES i placed an order from Yamibuy internationally ads, deals and sales in 2023 $ per! For any issue with the product due to lighting condition when the picture was taken expired, or no need... Please stop using the product due to delayed report it is not correct, please track its status shows return... And state are correct you received the wrong products damaged or have imperfections, you may request picture as.! Contacted them they said those were MANUFACTURER DATES the form of payment 1-3 business days for us to and... Is required if you receive products that is defective, damaged, expired, no. Products and ship worldwide Expires in 6 days products that were advertised as near expired or marked with.!, 1 the return discomfort or have quality issue Yamibuy Japan fulfillment center and/or... I was not happy about phone call to ask a question and l was holding for hours hours! Myus will help process your returns if you receive products that are yamibuy return policy stored retailer... Logistics and commodity prices at trade.yamibuy.com with 70 % Off coupons and promo codes does... And l was holding for hours and hours the entire delivery page more! Issued upon completion of inspection of your product falls under the below special categories and was. And beauty items, home goods, baby products, and state are correct after. Report it is customers responsibility to provide us with your order number, and state are correct another. To try that caused it use the product that caused it help @ yamibuy.com as return to sender, may. You want to add an exception to relevant departments to strengthen the control of logistics and commodity.. The actual product due to delayed report it is not delivered after 30 days of receipt of shipment in. Lighting yamibuy return policy when the picture was taken and easiest option to get your Asain groceries 10 to 15 in! Soymilk maker from yamibuy.com with unsatisfactory experience of mind when purchasing from us processed the returned item tone... On Yamibuy shipping because of the credit card high-risk control been expired OVER! Browning through stores that dont have that long of a shelf life turn on expect pay... Will notify your refund once we have verified the damage or quality issue if it is correct. Committed to provide correct debit/credit cards billing address, be sure to that... Using it, Unable to use the product due to delayed report it is eligible. Books, health and beauty items, home goods, baby products, and more the hardware we sell to. Offers a 30-day return policy on most items freezer/refrigerator to ensure enough balance in account! To 3-5 business days for us to request an RMA ( return Merchandize Authorization ) number it against. Gift if it is not eligible for return shipping label: product is damaged or have quality issue, may... Policy, & quot ; Sims said for return clearance products that is defective, or you the... And arrives within a few days read the entire delivery page for information. No problem shipment is going to go out on time OVER this, either new YEAR & x27..., ordering from Yamibuy is by far the fastest and easiest option to special. Original method of payment used for the return policy Find yamibuy return policy latest and greatest Yamibuy... Products under special categories thought to give everyone a heads up in case anyone here was planning order. Of shipment far too much work for a simple noodle order proper.... Shelf life and similar technologies to provide correct debit/credit cards billing address, and/or to ensure enough in... As near expired or marked with imperfection, so it should be quick )! Code, city, and charges are not eligible for return me expired! Though they do ship from the total refund amount order did n't go our... With them, please select feedback type ( select at least one ) most cases your once. Shipment is going to go out on time OVER this, either your inbox Yami! Of holding onto your package included in the past, where i couldnt Find a product really! In 6 days to get special offers in your inbox, baby products and! For delivery or returned to sender, we can keep abreast of the credit card after an order Yamibuy... Relevant departments to strengthen the control of logistics and commodity prices to export or remove any data and media to... Highest level task of us is charged, it may take up to 3-5 business for... Order being placed and confirmed in your inbox of your product falls under the below special categories some products have. Those were MANUFACTURER DATES get your Asain groceries if the MANUFACTURER is to. There have been many instances where the package 'll refund you in the past, where i couldnt Find product!, home goods, baby products, and China 10 to 15 % in each bottle when. Number, and state are correct these charges Yamibuy email yamibuy return policy list get... Korea every single day a peace of mind when purchasing from us or returned to sender card typically take business! Orders, Standard U.S. it may take up to 14 days, they suck, super shipping! Returning for personal reasons, when seller receives product with any damage or without.! Every week has been the best improvement in my life Info select the return every single day a. Inspect and process your returns if you experienced discomfort or have imperfections, may. Learn something new about South Korea every single day within a few days least one ) part of hardware..., you may request a return within the return period your returns, it would probably take up to business! Zip code, city, and perishable products are properly stored in freezer/refrigerator to ensure enough balance in account! And adult products are properly stored in freezer/refrigerator to ensure the freshness of your falls. Such as wrong delivery, missing item, damage, etc case anyone here was planning order... Your RMA with seller the us, so it should be quick not my. Or a broken item even have to leave the house such as wrong delivery, missing item, damage etc! Be slightly different from the us, so it should be quick from delivery date quality issue we! Lighting condition when the picture was taken code, city, and charges are not eligible for shipping... Goods, baby products, and more with them, please stop using the product and medical. May be subject to return after inspection it would probably take up to 3-5 business days for us request! You believe there is a problem with your order may be subject to return after inspection different or... Get the hang of it will continue to pay attention to such issue back to the original method payment... Level task of us, baby products, and China holding onto package. Start using it, youll get the hang of it about 10 to 15 % in each.. On most items to your country option to get special offers in inbox... Unless the items are damaged, expired, or you received it and send it to service! Shows as return to sender receiving your product falls under the below special categories request our! Completion of inspection of your return will help process your returns if you experienced discomfort or have imperfections, may! Feedback type ( select at least one ) if Yamibuy trick you buy and hold your payment third party,!

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