You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. Hopefully, that will be more than enough to help you through the minor complications. I get the same error message every time. " If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. (Explained), 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. This ensures you dont need to unplug the device to scan the code. The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. Unplug the plug from its power source and plug it back in. 3. Same, I think Gosund is down right now, although I can turn them on/off in the Gosund app from my phone. The smart plug you just installed should appear amongst any other smart plugs youve already installed in your home. See how to do this below. connection and initial setup of the smart plugs, How To Change Wyze Notification Sound? How To Connect Phillips Hue Bridge Without Router? If you leave on vacation and cant remember if you unplugged the iron, just look on the app. I have Gosund Plugs and all plugs and switches work fine. The Smart Plug is easy to install and use, with no hub or subscription required. *Alexa,turn on my plug Get free, zero-commitment quotes from pro contractors near you. These reports will monitor energy usage in each plug to identify items that may be beefing up your utility bills each month. Now choose your Home Wi-Fi. Lets dive in! If you have an Amazon Smart Plug, make sure it is connected to the same wi-fi network. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. If you do not see rapidly blinking lights when installing your smart plug, hold the indicator for five seconds. Luckily, you can change the wake word to one of several options such as computer, Echo, and Amazon. Enter your Smart Life username and password. They all show offline. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Most Alexa fixes are simple, but you must first figure out what is wrong with the device. Happened about a month ago too. Here, you can also focus on limiting the interferences and then pair up the plug accordingly. 2. The plugs are designed to be set up quickly and easily, and you can find a Gosund smart plug for almost every room in your home. Online Tech Tips is part of the AK Internet Consulting publishing family. How do I set up a Gosund smart plug with Google home? If connected to a 2.4GHz network, skip this step to the next one. I just got mine in the mail and finished installing it and it wouldn't connect. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. Plug the Alexa back in, let it power back on for a minute, and check to see if it works again. But your vacuum cleaner or portable space heater might have a quibble. 1 MutedAddition 3 yr. ago Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. Most of the time, fixing the situation is not that hard as long as the power supply to the plug is optimal. After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. The smart plug can only support 2.4G network when connecting. Same issue here. Daffodils and tulips make their early presence known, and of course, there is your Do You Need a Smart Home System Installation or Service? Then use the Amazon Smart Plug again. If you are experienced working with electricity, you might also use a voltmeter to measure the electrical output and test whether an outlet is working or not. Functions of Gosund smart plug >Works with Alexa >Works with Google Assistant >IFTTT Compatible >Schedule feature >Timer function >Create Group >Countdown function >Share to Families app Know about Gosund App Step 1 Search Gosund on App store, Google Play or Scan the QR code on User Manual to download and install it. Doing so causes the router to re-connect to all devices on your Wi-Fi network, and this process helps clear up any glitches that may cause communication issues between your devices. You can also factory reset the device if the soft reset doesnt work for you. If not, perform a reset on the plug and start the connection process again. Next, log into the Gosund app, and it will automatically connect to your smart plugs. How Do I Put My Smart Plug in Pairing Mode? If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. You'll need to reset your entire Philips Hue setup in order to delete a lamp. Can I share the smart device with my family? Select Devices and choose the Alexa device that you want to change the wake word for. The light should flash, confirming that you've restored it to default settings. Repeat installation process. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. A screen will pop up asking you to verify your 2.4GHz Wi-Fi Network. The Gosund app lets you use voice controls through these devices, and you can set up groups to turn multiple electronics on and off at the same time. I fixed that by simply using tuya option and it will work for the gosund devices as well. When you see a confirmation screen explaining the device has been successfully added, select Done. If you notice one appliance is particularly energy-draining, you can look for ways to reduce power consumption and possibly knock some dollars and cents off your monthly utility bill. Enter a name for your device and tap Save. Oddly, my SMart Life plugs work fine though. An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. How to Fix Alexa 1. More so, press and hold the Power button for about 5 seconds until the LED indicator blinks. Create an account to follow your favorite communities and start taking part in conversations. Search Gosund on App store, Google Play, or Scan the QR code on the User Manual and install it. I don't want to return it. Is It Possible To Play Different Music On Multiple Echo Devices. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. Set up your account password. [Solved]. Replacing your lights with connected LEDs is one of the easiest ways to smarten things up around the house. Of course, you need to set it up with Google Home or Alexa to use the voice control features. Scheduling allows you to prevent power-hungry devices from being left on longer than needed. Try another outlet, or check the circuit breakers. Hopefully, that will improve the connectivity status, and you will not have to worry about the same errors in the long run. Also, through the Gosund app, you can set schedules for your devices to turn on at a specific time and group items together. Ensure your Wi-Fi password is correct, else the connection will fail. We have thousands of articles and guides to help you get the most out of technology. Try asking the Google device to check the weather or other simple task. Some Alexa devices come with most of the skills enabled, but it depends on which model you have. Learn more. While Alexa devices are generally reliable and useful tools, they dont always perform as wed like them to. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. The indicator of the Gosund smart plug should rapidly blink during connection with electricity, that means you can click Confirm indicator rapidly blink directly. First, look for a red, green, or blue indicator light on the side of the Gosund. Very aesthetically pleasing. To connect your smart plug to Alexa, you must set it up in the Gosund app first. If your Geeni smart device stops working or goes offline, it is because of the following reasons: 1. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. 2023 CNET, a Red Ventures company. 1. To factory reset your Gosund Smart Plug, find the Power button on the side of the device, then press and hold it for about 10 seconds. Check to make sure that you use the correct wake word and change it in your settings in Alexa doesnt recognize it. The LED on the plug will begin flashing red and blue. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. Power outage or power surge. In Google Home Assistant, choose Add Device under the main menu. So here are some troubleshooting steps to try if your Gosund Smart Plug wont connect to Wi-Fi: You have to be sure that your smart plug has received power before you start the connection process. Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their inbox. Wait 3-4 seconds, then repeat two more times. How Do I Change the Wi-Fi On My Gosund Smart Plug? The device will be ready to respond when you say your wake word even when it is in standby or sleep mode. Alexa devices come equipped with skills that only work if you enable them from the menu. Creating a smart home has never been easier. That way, youre sure all previous settings are erased, along with any bug. Look for the DWYM seal for products that are the best in the category. You have intermittent or lost Internet connection. Whether you have an Alexa, Google Assistant or some other speaker, though, its important to note there are plenty of smart plugs that work with all of them. Select Done. Contact your wi-fi service to change your password if you lost or cannot remember your old one. Repeat three more times. Then, check that your WiFi is working, and that your mobile device and Gosund are on the same 2.4GHz bandwidth network. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. Set up your wi-fi router in a spot that is within range of all of your smart devices. You may not feel that this is important, but it can help if youre trying to conserve energy. Thanks! If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. Tap Confirm indicator rapidly blink on the screen and select Next. Check your Alexa device to make sure that it has power if it wont respond. Its important to consider size as youre shopping. Hopefully, the responsiveness issue will be addressed right here, and you will not have to deal with more errors. Gosund app works, the Alexa integration is down. But if youre connected to a 5GHz Wi-Fi network, switch it to a 2.4GHz network. Update the firmware or uninstall and reinstall the Alexa app on your mobile device to fix your device. One huge advantage the Gosund Mini Smart Plug has over its competitors is price. SCRIPPS CO., ALL RIGHTS RESERVED. In that case, you will need to enter the settings menu and look for Advanced. Tips to Troubleshoot Gosund Smart Plug Wi-Fi Connection Issues, 1. Olivia Lipski has been writing about technology since 2015 and her work has been published on Android Central, the Association of National Advertisers, and many other publications. *Alexa,turn off my livingroom light 4. You will have to rely on someone from the store to get you a new system. So, instead of wasting more time trying to fix the unit yourself, just proceed with a warranty claim. Several users were able to fix the responsiveness issue by restarting the router. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others. 10. The blue light may look purple. Reconnect to your wi-fi or change servers to restore the connection to your Alexa device so that it works again. 7.Click Enable skill of "Gosund",then input your account username,password and region on the linking page; All rights reserved. Now I can't even get Gosund to link with Alexa. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. Wouldn't it be great to save time, energy, and money every time you use your kitchen? Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesnt, unplug the device from the outlet for about 15 seconds and then plug it back in. Same here. Click on Advanced, select Reset Options and choose Erase All Data and Reset. 7. Step 6Schedule your appliances. You can also turn your lights on and off, command your fan to begin cooling down a room or start your humidifier before bed. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). Reset the circuit breaker, try again, and call an electrician if the outlet is damaged. Enter your Wi-Fi password. After that, you can go through the setup process again, and if the smart plug is not defective, it should respond to the commands from the voice assistant. I tried everything from resetting them, deleting them, going through Tuya, SmartLife, and nothing seems to work! Gosund smart plugs and the app are designed to simplify connection to your WiFi. Follow the steps below to set up your Gosund Plug with the Smart Life App: And thats all about setting up your Gosund Smart Plug with the Smart Life App. And this usually happens if your device is positioned too far from the Wi-Fi router. Double-check your Wi-Fi password is correct. Plug your Alexa back in if it is loose and see if it regains power and responds to you. Set up your plug in the Google Home app, then tap the plug and tap Settings. To begin the reset process, locate the button on the side of your Amazon Smart Plug. You can also control your apps remotely or set your lamps and other items to power on and off on a schedule. There you have it. 5.Download Amazon "Alexa" app from Amazon Market,Google Play or iOS App Store,and connect Echo with "Alexa" app; If the wrong network is showing up, go to your phones Wi-Fi settings and select the appropriate network. This skill may share device information with Amazon. Contact Gosund support if you are still experiencing issues to request a replacement plug. This smart plug works with Alexa or Google Assistant, and you won't need a hub to use it. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. 6.Search the Alexa Skills directory for "Gosund"; COPYRIGHT THE E.W. Choose a wake word that you can easily remember and repeat to activate your Alexa so that it responds. The voice control in the Gosund app lets you control your appliances through Alexa and Google Home Assistant. Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. Here's a step by step guide: 1.Download our "Gosund" app in google Play or iOS App Store; 2.Launch the app and register a new account (or login if you're already registered); 3.Turn on Gosund devices and connect them with "Gosund" app; 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then . Install the Amazon Alexa App on your phone and sign up. Its a great way to get low-cost smart lighting by plugging in lamps or to give yourself peace of mind by knowing at a glance whether the iron is on or off. Look for a smart plug with an easy-to-use app that has all the features youre most likely to need. Move the plug closer to your router and then try connecting it again to see if that solves the problem. Using Tuya worked for me too. 1. You may need to reset your wi-fi password if your password doesnt work, and that can be frustrating. If theres no new update, uninstall the app. This article explains how to set up a Gosund Smart Plug in your home. Keep it pressed in, until the light in the center of the button starts blinking blue. My color Gosund hasn't been working for 2 weeks. "square plug". That is, you cant control the smart plug from miles away without Wi-Fi, so a Wi-Fi connection is indispensable. Technology has advanced to the point where setup is fairly easy no matter which brand you buy. If you forget your login user name or password, visit the Gosund website. In summary, you can fix the Gosund Smart Plug not connecting issue by making sure the device is plugged and turned ON while connecting it, check and set the Wi-Fi band to 2.4GHz, and be sure youre connecting it to the same Wi-Fi network used on your phone. Cycle the bulb on for 5 seconds, then off for 5 seconds a total of five times. This should reset the plug. If your Gosund smart plug is not connecting to your Google Home device, there may be a problem with your WiFi or internet connection. Purchase a wi-fi extender to boost your signal and strengthen the connection if you cannot move the router. Correct, else the connection process again skills directory for `` Gosund '' ; COPYRIGHT the E.W make! Communities and start the connection to your smart plugs youve already installed in your,... Far from the Wi-Fi router blue light Spinning ( Answered ) rely someone. 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