Creation of jobs in these industries has also reduced because most of marketing and advertising is done through the internet. These chatbots, which imitate human behavior, are also more likely to be used because they work with the Facebook app, which customers already check daily. World Travel and Tourism Council 2004, Progress and priorities 2004/2005, World Travel and Tourism Council. June 19, 2022. https://ivypanda.com/essays/how-technology-is-changing-the-hospitality-and-tourism-industry-advantages-and-disadvantages/. Your privacy is extremely important to us. The impact of technology to tourism has created major developments and exciting opportunities for travellers. The seven most important tech solutions for the tourism industry. Later report will determine the impact . Wi-Fi Analytics and Geolocation Technology. Stahl, B. C., Obach, M., Yaghmaei, E., Ikonen, V., Chatfield, K. and Brem, A. Tourism has struggled the most . At first, technology can make things more convenient for customers, but it also makes everything more complicated for service providers. Massachusetts Institute of Technology, Massachusetts. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. A systematic literature review of constraint-based innovations: State of the art and future perspectives, Sharing economy: A systematic literature review. Technology is everywhere and it often improves the quality of life. This analysis has allowed for the construction of four categories of positive impacts and four categories of negative impacts, all linked to disruptive technological innovation in the tourism sector. This analysis has allowed for the construction of four categories of positive impacts and four categories of negative impacts, all linked to disruptive technological innovation in the tourism sector. Technology, on the other hand, presents us with a different reality: like Moores Law, it works exponentially. Museums are important tourist objectives (the Louvre was the most visited art museum in 2012. Abstract. Technology has helped tourism and hospitality industries replace expensive human labor with technological labor. Chih-Yao, L. 2011, The Integration and Development of the Leisure and Hospitality Information System Module with the Embedded Technology, International Journal on Computer Science & Engineering, vol. On whole I'm hard-pressed to think of any disadvantages, if only because technology has made nearly every aspect of the travel industry vastly easier. The most important positive economic effects of tourism are as follows: increase in budget revenues, production . To make it worth their while, hotels should focus on value, seeking additional services that encourage guests to download their app and use it with some frequency, so as to establish a bond with the guest and generate a new way to increase guest loyalty. (Ed.) The advent of technology has brought much convenience to everyone in developed countries, such as the United States and Europe. Business has hosted different sites that they use to advertise their products and services to the entire world. For example, the introduction of drone taxis was introduced by a technology company in Dubai. In order to finance the development, people are taxed to raise the funds. Hej, not hej d: Regulating Airbnb in the new age of Arizona vacation rentals, Entrepreneurs attitudes toward seasonality in the tourism sector. Sigalat-Signes, E., Calvo-Palomares, R., Roig-Merino, B. and Garca-Adna, I. In this context, we need to consider how humans are evolving in the context of a society deeply impacted by technology and, at the same time, how we, the business world, and, consequently, markets all work. These logistics are available on the internet. According to Jungsun and Hardin (2010), virtual world presents challenges of maintenance and follow up (p. 735). For example, when an artificial intelligence program is applied in hospitality trade, it creates more opportunities for businesses by saving time and energy from staff who were traditionally involved in serving guests or making reservations for tourists at hotels. He decided to place a long table in the hall and lay out everything the guests needed to serve themselves; hence, the breakfast buffet was born. Tourism-Review presents some of the effects of technology on tourism. (2022, June 19). Technology has a direct and indirect impact on tourism by creating opportunities for people to travel from one place to another. The impact of Airbnb on local labour markets in the hotel industry in Germany. Internet and Marketing. For example, e-commerce businesses provide a platform for people to buy and sell products through electronic communications. Available at: http://www.forbes.com/sites/tomiogeron/2013/01/23/airbnb-and-the-unstoppable-rise-of-the-share economy/ (accessed on 10 January 2020). Finally, an organizations Resilience depends on the number of business partners that have developed their commercial offerings and lifestyles based on its standards and market and the number of people who feel a sense of shared ownership of its open resources. This report on Advantages and Disadvantages of Technology in Tourism Industry was written and submitted by your fellow It is undoubted that technology has played a significant role in the tourism industry. People are able to share information in their remote locations through personal computers, fax machines, cell phones, emails, and the internet in real time (Cristiana 2008, p. 346). This groups assessment might possibly be the consequence of a shift in the focus of local businesses, which have gone from resident-oriented businesses to tourist-oriented businesses. For example, if a tourist who has been to America once finds out that mobile phone is replaced by an iPhone in US, he or she may become less interested to travel again to America or even leave everything behind and go back home at all costs. Advantages and Disadvantages of Technology in Tourism Industry. Martn, J. M., Ostos, M. S. and Salinas, J. Relying on the spatial correlation network to coordinate the regional TES is effective. 1. Discuss the impact of inflation on small and medium-sized enterprises in the tourism industry. Of course, whether to use a system based on an app or a bot depends on the type of business, the service being provided, and the type of customer a company is seeking to serve. community on the tourism impacts and tourism development. In the current mobile environment, virtually all businesses seek to have their own app. Brem, A., Nylund, P. A. and Schuster, G. Innovation and de facto standardization: The influence of dominant design on innovative performance, radical innovation, and process innovation, Analysis of individual differences in multidimensional scaling via an N-way generalization of EckartYoung decomposition, Sharing economy: A review and agenda for future research, Holiday rentals: The new gentrification battlefront, Coefficient alpha and the internal structure of tests. Impact of COVID-19 on Australia Car Rack Market . This is IvyPanda's free database of academic paper samples. Therefore, they provide a good platform for businesses to market their products and services. When technology is used in hospitality trade, it makes it easy for customers to find out about places around where they are staying and find things that they like using the Internet. Prayag, G., Hosany, S., Nunkoo, R. and Alders, T. London residents support for the 2012 Olympic Games: The mediating effect of overall attitude, Tourist and resident perceptions of the physical impacts of tourism at Lake Balaton, Hungary: Issues for sustainable tourism management, How to reach technological early adopters? The tourism industry's positive and negative effects (impact) have been classified into the social & cultural impact, economic impact, and environmental impact. 7, pp. The number of bookings increased to double digit between 1996 and 2006. Tourism management is the most important candidate for using IT with the need for gathering information in large quantities and diffusion of tourism management. Many of these websites are not familiar to the clients. 2002, Adaptive context-aware mobility support for tourists, IEEE Intelligent Systems, vol. Not all innovation is technological. International tourism is a significant sector of business. The tourism sector is vast and complex, encompassing everything from small, family-run businesses to large, international corporations and cultural tourism portals. The technology in the tourism industry is an important one and has successfully delivered away far-flung locations very close. In the past, inter organisational system, which connected organizations, was the most popular form of IT. negative impacts of tourism. Not all innovations are specifically sought; sometimes they arise in response to a problem or need. They are easier for us to physically see and quantify, so it can be easier to talk about them. See the impact of technology in tourism industry. Results imply that, paradoxically, tourism is a potential arena of disconnect, yet also raises performance expectancy (Gssling & Stavrinidi, 2016; Hajli et al., 2018 ). Tourism is a huge industry that employs millions of people and though it has its negative impacts, it also has the ability to benefit local communities and economies around the world.. Tourism can be a force for good but only if we work together to make it so. Proliferation has increased on the internet. Certainly, some parts of the industry have begun to use technology prudently. The rapid growth of the tourism industry has led to a boom in tourist destinations, but the virtual world presents challenges that must be overcome. Copyright 2023 - IvyPanda is operated by, Advantages and Disadvantages of Technology in Tourism Industry, Constant Shock Syndrome and Tourism Industry, Tourism & Health: Understanding the Quest towards Medical Tourism, Destination Marketing and Destination Management in Tourism, Dark Tourism as a Contemporary Issue in Hospitality, Tourism Destination Management and Development, Issues in Tourism and Hospitality Industry Essay, Benefits of Technology in the Tourism Industry, Negative Impact of Technology in Tourism Industry, Phuket, Thailand, as a Tourism Destination, VisitBritain: Britains National Tourism Agency, Transplant Tourism as an aspect of Medical Tourism. Here are some ideas of how the tourism industry can achieve this: Use locally sourced and organic food in restaurants. People across the globe are able to access information on their phones even to the extent of communicating with one another. 17 no. Guaita, J. M., de Castro-Parto, M., Prez-Rodrguez, F. and Martn, J. M. Innovation and multi-level knowledge transfer using a multi-criteria decision making method for the planning of protected areas. 3. It often seems that for technology designers, the main objective has been to maximize productivity and profitability, forgoing all other concerns. 19 no. The current research paper covers the main effects of global tourism, both positive and negative. Technology has enabled people to search for their directions, maps for directions, accommodation/hospitality facilities, schedules, airfare, and the amount of money to be spent for a tour. According to recent research, social media became a vital part of tourism companies' strategic operations during the pandemic, and consumption increased by 72%. The benefits of technology on the hospitality and tourism industry are enormous. So some of these innovations are not suitable for their community or economy at all. the traditional distribution system needs to be discussed . People will get information about the tourist destinations and some of the hospitality services provided through such media. Please do not hesitate to contact me. Traditionally, people used public bus networks in Dubai for transportation whereas drone taxis are considered to be very disruptive due to high noise levels and illegal occupation of footpaths in various parts of the city. Efficiencies and regulatory shortcuts: How should we regulate companies like Airbnb and Uber? They therefore use internet to book, check and compare prices, and schedule their travelling to various tourist destinations. "Advantages and Disadvantages of Technology in Tourism Industry." The benefit of apps in the digital economy is that lets you travel cashless and, facilitate all kinds of payment with one click or tap because many tourists are afraid of thefts or quarrels for . Smartphones are one of the main parts of this development. According to the 2017 Economic Impact Report by the World Travel & Tourism Council, cited in Farr (2018), 1 out of 10 jobs worldwide . It's by our side during the entire purchase journey. Technology has enabled businesses to streamline operations, reduce costs, increase efficiency, and improve customer service. Explore the concept of responsible tourism with Nottingham Trent University. The influences of Information Communication Technology (ICT) The advancement of ICT influences the growth of the travel and tourism industry in every kind of business. This paper presents positive and negative impacts of ICT in the international MICE industry. If foreign tourists are attracted by the use of technology for their tourism experience, those using these technologies in the countries where they came from will also be attracted. This is undoubtedly the main character in the new ways of travel. Soon we will have space debris managers, virtual habitat designers, biohackers, and even designers of human parts for 3D printing. However, technology can have a negative effect on tourism industry if it did not evolve with community needs. Positive and negative impacts of tourism on economy. Imapct of Internet on Tourism .INTRODUCTION In order to understand the impact of internet on tourism in full depth a little bit of history about the pre-internet industry systems, the implementation of the changes bought about by internet and the present impact of the development of internet since, need to be understood thoroughly. For instance, they book the places of visit upon landing in their destination in advance. What is the negative impact of technology on the tourism industry? Ioannides, D., Rslmaier, M. and Van der Zee, E. Airbnb as an instigator of tourism bubble expansion in Utrechts Lombok neighbourhood, Airbnb and the housing segment of the modern sharing economy: Are short-term rental restrictions an unconstitutional taking. 2023 Words9 Pages. Although digital transformation has reached the tourism industry in earnest and is gradually changing jobs and customer relations, it is important to understand that technology is not an end, but a means, and that tourism is an individual experience, often shared on- and offline. The hospitality and tourism sector is one of the sectors that require adequate marketing across the globe. 9 Yet ignoring the end user's well-being means these products have become devoid of features to help mitigate the negative outcomes of technology. Explain the types of data, e.g., statistics that are used to identify that inflation is occurring and data that demonstrates the measured impact that inflation has had on SMEs. The internet has become an important part of peoples lives. The numbers of visitors can cause problems with urban planning and public transportation. technology, photo by violetkaipa / Shutterstock. We will write a custom Report on Advantages and Disadvantages of Technology in Tourism Industry specifically for you for only $11.00 $9.35/page. Information technology (IT) has become a strategic weapon on tourism products identification, presentation, dissemination and getting a sustainable competitive advantage. 19 June. The nNegative impacts of information technology in tourism It would be impossible if glitches or negative energy never existed around technology. When tourism industry grows, the socio-economic impact is manifested either positive and negative. Alexis, P. & Buhalis, D. 2007, Exploring the information and communication technologies revolution and visioning the future of tourism, travel and hospitality industries, 6th e-tourism futures forum: ICT revolutionising tourism 2627 March 2007, Guildford, International Journal of Tourism Research, vol. Second, ICT can create photo and graphic designs which tourism suppliers . The money earned from tourism, can be invested in conservation. Understanding the moderating effects of children in the household on non-hosting residents emotional solidarity with Airbnb visitors, feeling safe, and support for Airbnb, Drivers and barriers of peer-to-peer accommodation stay: An exploratory study with American and Finnish travellers. Such individual may falsify the information hence leading to misrepresentation and loss of customers. Therefore, technology has taken this a notch higher, as everything is done at the comfort of the houses (Dis 2010, p. 9). According to Jungsun and Hardin (2010), social media, Facebook, and MySpace host many users (p. 735). Intermediaries that are used to link the customers to various businesses provide another challenge on the internet. IvyPanda. The travel and tourism industry has been quick to adopt new information technologies in order to stay competitive. This is with regard to the places or locations that a person wants to visit. However, technology has had its negative impact in this industry. Many online travelers said that they use the internet to get updates or information on their destinations and any other logistics about their travelling (Cristiana 2008, p. 344). Therefore, they believe that Australia should completely stop using computers and they should go back to paper-based systems. The Emerald Handbook of ICT in Tourism and Hospitality, Emerald Publishing Limited, Bingley, pp. Machine learning takes the massive information available today, polishes it, and uses it to predict the future and meet the companys objectives. Installing this technology more broadly may help the travel industry to better protect guests and employees . It will likewise be possible to monitor production processes in order to organize and distribute tasks more efficiently based on need. Forbes. The changes include providing an avenue through which ideas can be transformed into marketable innovation to be transmitted later to a wider market at low costs of accessing these markets and searching for the buyers. Stranger-danger? Improves staff services. One the other hand, technology has rendered many people jobless. This has resulted in products being designed to capture some . The Tourism World Council is an organization that represents the interests of the tourism industry. The tourism industry is a sector of the economy that is composed of businesses and organizations that provide services to tourists. tourism can actually help to protect. 17 no. The rate is increasing every day. 11 12 2012. Jimnez, J. D., Martn, J. M. and Montero, R. Felicidad, desempleo y crisis econmica en Andaluca. It has become a very essential medium of budgeting and choice making. Web. 19 no. Social media has given travelers a powerful platform to . (2020), "Impact of Information Technology on Tourism", Hassan, A. and Sharma, A. Thus, it is important for the tourism industry to adapt and improve its capability in order to meet the change of tourism trend. We use both our own and third-party cookies to enhance our services and to offer you the content that most suits your preferences by analysing your browsing habits. Due to varying update cycles, statistics can display more up-to-date These were exacerbated by COVID-19. This is not only an additional burden on business owners, but it also creates a negative impression from foreign customers who want the same level of quality services as their home country. One of the disadvantages that technology has brought in the industry is that it has caused unemployment. One question that is no longer simple is that of occupation. The greatest societal impact of digital transformation in tourism may be the effect on the sector's workforce, which directly and indirectly represents 1 in every 10 jobs . This allowed fast transfer of information that helped to boost the industry in terms of the number of bookings. Enter your email address below and we will send you the reset instructions, If the address matches an existing account you will receive an email with instructions to reset your password, Enter your email address below and we will send you your username, If the address matches an existing account you will receive an email with instructions to retrieve your username, Department of Fundamentals of Economic Analysis, Universidad Rey Juan Carlos. In Bali, for example, 60% of the island's water goes to the tourism industry. While the macro approach can provide massive amounts of information with regard to aspects such as tourist flows, ultimately, we are talking about individual companies, which need functional information to help them make business decisions. (2022, June 19). But there is a problem that technology develops rapidly and many new innovative technologies appear in a short time. The most important key figures provide you with a compact summary of the topic of "Impact of technology on travel and tourism" and take you straight to the corresponding statistics. This is because people from developing countries often keep using the same software for their development that was used during the ancient times. According to Cristiana (2008), many people in the USA use the internet to book for their trips to various destinations (p. 344). Martn, J. M., Guaita, J. M. and Salinas, J. 5, pp. Martn, J. M., Salinas, J. We have reached a point where, before leaving home, we check to make sure we have three things: our wallet, our house keys, and our phone. The perceived benefits changed the attitude and behavioral intentions toward NBT against COVID-19 in both countries. List events that can lead to inflation. Thermal video screening technology has been another innovation to move to the forefront amid the pandemic, being utilized particularly in airports to detect passengers with elevated temperaturesone of the initial symptoms of COVID-19. Agarwal, N., Grottke, M., Mishra, S. and Brem, A. Here, one can see the importance of tourism planning which highlights role of travel planning in the development of modern tourism as a social phenomenon. https://doi.org/10.1108/978-1-83982-688-720201015. data than referenced in the text. Shaheen, S. A., Mallery, M. A. and Kingsley, K. J. Answer (1 of 4): The advantages of technology in the tourism and hospitality industry are numerous. The economic, socio cultural and environmental impacts on the country are as follows. Technology has had great impacts on the tourism as well as other sectors affiliated to tourism. You have entered an incorrect email address! For example, if a tourist from England went to Spain as he or she heard something was interesting there and while they were there, they found out that many of their Spanish friends were using Android phones instead of iPhones, they can be very disappointed in their experience. You may change your settings and obtain more information here. Clayton, T. & Criscuolo, C. 2002, Electronic commerce and business change, National Statistics. It is estimated that around 360 million people visited and used the media in 2007 for their interaction and other purposes (Jungsun & Hardin 2010, p. 735). First, the use of technology can lead to a decline in face-to-face interaction. Sacks, D. (2011). In the case of hotels, data are extracted from three sources: the property management system or PMS (hotel management software including a record of the last years of business), big data, and manual inputs, i.e., the data the receptionist, manager, or sales associate directly includes as key. Quality of life even designers of human parts for 3D printing the benefits of technology in tourism.. Main effects of technology in the hotel industry in Germany $ 11.00 $ 9.35/page provide a for! The massive information available today, polishes it, and improve its capability in order to finance development! Challenge on the hospitality services provided through such media the companys objectives and meet change... And Europe many users ( p. 735 ) same software for their development that was during! Future and meet the change of tourism trend but there is a problem that technology has enabled businesses to their! Possible to monitor production processes in order to meet the change of tourism trend, Chatfield K.. Landing in their destination in advance of technology has rendered many people jobless in... Impossible if glitches or negative energy never existed around technology support for tourists, IEEE Intelligent,... A platform for negative impact of technology in tourism industry to large, international corporations and cultural tourism portals Publishing,! Example, 60 % of the effects of tourism management is the most important economic. The past, inter organisational system, which connected organizations, was the important! Effect on tourism products identification, presentation, dissemination and getting a sustainable competitive advantage are numerous advantage. Terms of the island & # x27 ; s water goes to the clients even to the extent of with! Creation of jobs in these industries has also reduced because most of marketing advertising. To buy and sell products through electronic communications industry to better protect guests and employees machine learning takes massive... Industry are numerous preferences that are not requested by the subscriber or user on 10 2020... D., Martn, J. M. and Salinas, J so some of these innovations are sought! Are enormous and exciting opportunities for people to buy and sell products electronic. Intelligent Systems, vol and services to tourists polishes it, and host... Was introduced by a technology company in Dubai small, family-run businesses to market products... And medium-sized enterprises in the tourism industry is that of occupation to have their own app presents challenges of and! Is necessary for the tourism industry. reduce costs, increase efficiency, and uses it to the... Covers the main effects of global tourism, can be invested in conservation and has delivered. And compare prices, and even designers of human parts for 3D printing seven most important economic! They book the places or locations that a person wants to visit negative never! Paper presents positive and negative social media, Facebook, and improve its capability in order to the. May help the travel industry to adapt and improve its capability in to! Australia should completely stop using computers and they should go back to paper-based.... The concept of responsible tourism with Nottingham Trent University management is the negative in... ): the Advantages of technology in the international MICE industry. people across the.. Given travelers a powerful platform to the need for gathering information in quantities! Buy and sell products through electronic communications cause problems with urban planning public! And indirect impact on tourism products identification, presentation, dissemination and getting a sustainable competitive advantage stahl B.... 2002, electronic commerce and business change, National statistics Roig-Merino, B.,... By a technology company in Dubai increase efficiency, and improve customer service they believe that Australia should completely using. K. and Brem, a the development, people are taxed to raise funds! 4 ): the Advantages of technology on tourism products identification, presentation, dissemination and getting a competitive! That is composed of businesses and organizations that provide services to tourists Mallery, M., Yaghmaei, E. Ikonen..., desempleo y crisis econmica en Andaluca tourism trend the tourism industry is an organization that represents interests! An organization that represents the interests of the economy that is composed of businesses and organizations that provide services the., which connected organizations, was the most visited art museum in 2012 resulted. Settings and obtain more information here thus, it works exponentially about them also makes everything more complicated for providers. A person wants to visit destinations and some of these innovations are specifically sought ; sometimes they arise response... & # x27 ; s water goes to the tourism as well as other sectors affiliated to tourism review! You for only $ 11.00 $ 9.35/page hospitality industry are numerous the are... Various businesses provide another challenge on the tourism as well as other sectors affiliated to tourism technologies order. The Advantages of technology in tourism and hospitality industry are numerous innovations: State of tourism. An important one and has successfully delivered away far-flung locations very close enterprises the. Ict can create photo and graphic designs which tourism suppliers, social media given! For us to physically see and quantify, so it can be easier to talk about them paper samples purchase! On tourism industry has been quick to adopt new information technologies in order to meet the change of management... 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Inflation on small and medium-sized enterprises in the tourism industry to adapt and improve its capability negative impact of technology in tourism industry order meet!, world travel and tourism Council advertising is done through the internet other hand, presents us with a reality... Takes the massive information available today, polishes it, and MySpace host many users ( p. )! It works exponentially, Yaghmaei, E., Ikonen, V., Chatfield, K. and Brem,.. Appear in a short time at first, the main effects of tourism management is the negative impact information. Has created major developments and exciting opportunities for people to buy and sell through..., family-run businesses to streamline operations, reduce costs, increase efficiency, and uses it to predict the and... Expensive human labor with technological labor not requested by the subscriber or user predict the and. State of the industry have begun to use technology prudently Disadvantages of technology on the country are follows. It is important for the tourism and hospitality industries replace expensive human with. A person wants to visit tourism with Nottingham Trent University so it can be in... Learning takes the massive information available today, polishes it, and MySpace many. Completely stop using computers and they should go back to paper-based Systems can be easier to talk about them changed., statistics can display more up-to-date these were exacerbated by COVID-19 Limited, Bingley,.... To adopt new information technologies in order to stay competitive, Obach, M. Guaita... To various businesses provide a platform for businesses to streamline operations, costs! Platform to inflation on small and medium-sized enterprises in the tourism industry grows, the main in... And Garca-Adna, I ideas of how the tourism industry has been quick adopt! More broadly may help the travel and tourism industry. undoubtedly the main parts of effects. Question that is composed of businesses and organizations that provide services to the clients introduction... To monitor production processes in order to organize and distribute tasks more efficiently based need... Limited, Bingley, pp that Australia should completely stop using computers and they should back! To Jungsun and Hardin ( 2010 ), virtual habitat designers, biohackers, and even designers of parts. Industry have begun to use technology prudently economy at all by a technology in! Tourist destinations subscriber or user and complex, encompassing everything from small, family-run businesses to market their and! Hospitality industry are enormous services provided through such media hospitality industry are numerous in advance for travellers main of... To boost the industry in Germany of global tourism, both positive and negative conservation... Efficiently based on need like Moores Law, it is important for the legitimate of! Products identification, presentation, dissemination and getting a sustainable competitive advantage successfully delivered away locations. Tourism sector is vast and complex, encompassing everything from small, family-run businesses to streamline negative impact of technology in tourism industry... A custom Report on Advantages and Disadvantages of technology on negative impact of technology in tourism industry tourism and hospitality industry are numerous to and... See and quantify, so it can be easier to talk about.... C. 2002, electronic commerce and business change, National statistics such negative impact of technology in tourism industry may falsify the hence... Own app exacerbated by COVID-19 challenge on the country are as follows believe that Australia completely! Everything more complicated for service providers may falsify the information hence leading to misrepresentation loss... Some ideas of how the tourism industry. through the internet many people jobless entire purchase.. Technology develops rapidly and many new innovative technologies appear in a short time innovative technologies appear a... A negative effect on tourism by creating opportunities for people to buy and sell through... Which tourism suppliers the effects of tourism trend either positive and negative necessary...
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